Medical quality management : theory and practice / Angelo P. Giardino, Lee Ann Riesenberg, Prathibha Varkey, editors.
Giardino, Angelo P., editor.; Riesenberg, Lee Ann, editor.; Varkey, Prathibha., editor.; American College of Medical Quality, sponsoring body.
2021
RA399.A3 C667 2021
Available Online

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Title Medical quality management : theory and practice / Angelo P. Giardino, Lee Ann Riesenberg, Prathibha Varkey, editors.
Edition Third edition.
ISBN 9783030480806 (electronic bk.)
3030480801 (electronic bk.)
9783030480813 (print)
303048081X
9783030480820 (print)
3030480828
3030480798
9783030480790
DOI https://doi.org/10.1007/978-3-030-48080-6
Published Cham, Switzerland : Springer, [2021]
Language English
Description 1 online resource
Other Standard Identifiers 10.1007/978-3-030-48080-6 doi
10.1007/978-3-030-48
Call Number RA399.A3 C667 2021
Dewey Decimal Classification 362.1068
Summary This comprehensive medical textbook is a compendium of the latest information on healthcare quality. The text provides knowledge about the theory and practical applications for each of the core areas that comprise the field of medical quality management as well as insight and essential briefings on the impact of new healthcare technologies and innovations on medical quality and improvement. The third edition provides significant new content related to medical quality management and quality improvement, a user-friendly format, case studies, and updated learning objectives. This textbook also serves as source material for the American Board of Medical Quality in the development of its core curriculum and certification examinations. Each chapter is designed for a review of the essential background, precepts, and exemplary practices within the topical area: Basics of Quality Improvement Data Analytics for the Improvement of Healthcare Quality Utilization Management, Case Management, and Care Coordination Economics and Finance in Medical Quality Management External Quality Improvement -- Accreditation, Certification, and Education The Interface Between Quality Improvement and Law Ethics and Quality Improvement With the new edition of Medical Quality Management: Theory and Practice, the American College of Medical Quality presents the experience and expertise of its contributors to provide the background necessary for healthcare professionals to assume the responsibilities of medical quality management in healthcare institutions, provide physicians in all medical specialties with a core body of knowledge related to medical quality management, and serve as a necessary guide for healthcare administrators and executives, academics, directors, medical and nursing students and residents, and physicians and other health practitioners.
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Digital File Characteristics text file
PDF
Source of Description Online resource; title from digital title page (viewed on October 16, 2020).
Added Author Giardino, Angelo P., editor.
Riesenberg, Lee Ann, editor.
Varkey, Prathibha., editor.
Added Corporate Author American College of Medical Quality, sponsoring body.
Available in Other Form Medical quality management.
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
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Intro
Foreword
Book Abstract
Preface
About the Book
Contents
About the Editors
Contributors
Chapter 1: Introduction
References
Chapter 2: Basics of Quality Improvement
Executive Summary
Learning Objectives
The History of the Healthcare Quality Management Movement: Past to Present
The Purpose and Philosophy of Quality Management
Implementing a Quality Improvement Project
Tools for Quality Improvement
Process Mapping
Flow Charts
Cause-and-Effect (Fishbone) Diagram
Brainstorming and Affinity Diagrams
Pareto Chart
Histogram

Bar Chart
Scatter Diagram
Statistical Control Chart
Methods for Quality Improvement
Plan, Do, Study, Act Methodology
Six Sigma
Lean
Commonly Used Quality Improvement Strategies
Academic Detailing
Opinion Leaders
Audit and Feedback
Reminder Systems
Patient Education
Case Management
Reengineering
Incentives
Quality Improvement Research
Challenges to Successful Quality Improvement
Technology
Structure
Psychological Climate
Leadership
Culture
Legal Issues
Future Trends
Alternative Payment Models

Accountable Care Organizations
Final Thoughts
References
Additional Resources-Further Reading
Chapter 3: Quality Measurement
Executive Summary
Learning Objectives
Introduction
Quality Measurement Framework
Desirable Characteristics of Quality Measurement
History
Types of Quality Measures
Structural Measures
Process Measures
Outcome Measures
Bundled Measures
Balancing Measures
Benchmarking
Constructing a Measurement
Proportion
Ratio
Mean and Median
Count
Timing of Measurements
Baseline Measurement
Trending Measurements

Run Chart
Control Chart
Interpreting Quality Measures
Appropriateness Model
The 70% Standard Model
Opportunity Model
Program Evaluation
Formative Evaluations
Summative Evaluations
Quality Measurement in the Digital Age
Big Data
Dark Data
Deep Data
Future Trends
References
Chapter 4: Patient Safety
Executive Summary
Learning Objectives
History
Error as a Systems Issue
Latent Conditions
Active Failures
Skill-Based Activity
Rule-Based Activity
Knowledge-Based Activity
Human Factors as a Cause of Errors
Fatigue
Alarms

Medication Errors
Specific High-Profile Medication Errors
Strategies to Prevent Medication Errors
Common Risks to Patient Safety
Invasive Procedures
Perioperative Complications and Iatrogenic Injuries
Infections
Site-Specific Infection Prevention
Ventilator-Associated Events
Patient Falls
Pressure (Decubitus) Ulcers
Patient Safety Tools
Tools for Data Acquisition
Safety Surveys
Error Reporting
Self-Reporting Systems
Record Review
Situation Monitoring
Analytic Tools
Retrospective Event Analysis
Prospective Event Analysis

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