Business innovation with new ICT in the Asia-Pacific : case studies / Michitaka Kosaka, Jie Wu, Ke Xing, Shiyong Zhang, editors.
Kosaka, Michitaka, 1952- editor.; Wu, Jie, editor.; Xing, Ke (Engineer), editor.; Zhang, Shiyong, editor.
2021
HD45 .B87 2021
Available Online

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Title Business innovation with new ICT in the Asia-Pacific : case studies / Michitaka Kosaka, Jie Wu, Ke Xing, Shiyong Zhang, editors.
ISBN 9789811576584 (electronic bk.)
9811576580 (electronic bk.)
9789811576591 (print)
9811576599
9789811576607 (print)
9811576602
9811576572
9789811576577
DOI https://doi.org/10.1007/978-981-15-7658-4
Published Singapore : Springer, [2021]
Language English
Description 1 online resource : illustrations (some color)
Other Standard Identifiers 10.1007/978-981-15-7658-4 doi
10.1007/978-981-15-7
Call Number HD45 .B87 2021
Dewey Decimal Classification 658.514
Summary This book clarifies the direction of business innovation using new ICT such as the Internet of things (IoT), artificial intelligence (AI), smartphones, and cloud computing through a series of case studies on successful trials and advanced businesses in the Asia-Pacific where many industry sectors have been growing successfully in the 21st century. ICT has been playing an important role in value creation for customers and in profit generation for providers, contributing to various service innovation and business innovation. Now, digitalization using IoT and AI provides solutions to address various issues in the human society, which is transforming services and businesses in the 21st century. "What is the direction of the business innovation using new ICT?" is a highly concerned question for business researchers and practitioners. Aiming to answer the question, this book conducts a number of cases studies in the Asia-Pacific region, including the Mainland China, Taiwan, Japan, Malaysia, Vietnam, as well as Australia. Among the studies, there are 4 cases from ICT providers, 4 cases from traditional and services, and 6 cases from new ICT applications and businesses. Each case analyzes social needs and human desires, new value created, roles of new technologies, processes and difficulties in developing new businesses, the relationship among customers, providers, and stakeholders, value chain co-creation and optimization, factors of success, and business models. Finally, the direction of business innovation with new ICT in the Asia-Pacific is suggested by summarizing the findings from the case studies through the lens of the theoretical analysis in service science
Bibliography, etc. Note Includes bibliographical references.
Access Note Access limited to authorized users.
Digital File Characteristics text file
PDF
Source of Description Online resource; title from digital title page (viewed on October 30, 2020).
Added Author Kosaka, Michitaka, 1952- editor.
Wu, Jie, editor.
Xing, Ke (Engineer), editor.
Zhang, Shiyong, editor.
Available in Other Form Print version: 9789811576577
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
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Chapter 1. Introduction
Part 1: Concept and Framework for Cases Analysis from service science viewpoint
Chapter 2. General Trend of service innovation using ICT and its impact on business innovation
Chapter 3. ICT for Services by Generation
History and Future
Part 2: Cases study from ICT providers viewpoints
Chapter 4. Hitachi
Social Innovation Business powered by Lumada
Chapter 5. NEC
Digital Inclusion (NEC)
Chapter 6. Smart retail (NEXTTAO)
Chapter 7. Advantech Co.: Co-creating the Future of AIoT Through Ecosystem Partnership
Part 3: Cases study from Users viewpoint
Chapter 8. Innovation of operation and maintenance applying IoT in JR
Chapter 9. Readiness for Digital Innovation and Industry 4.0 Transformation: Studies on Manufacturing Industries in the City of Salisbury
Chapter 10. Value co-creation between stakeholders in IoT: a case study of Sparke Autoparts
Part 4: Cases study from the viewpoint of new application using IC
Chapter 11. Agriculture business innovation with new ICT: Cases study of Fujitsu, Spread and MimosaTek
Chapter 12. Life Care system for aging society:
Chapter 13. Mobile payment (China UnionPay)
Chapter 14. Second hand digital devices recycling and exchange (Aihuishou.com)
Chapter 15. Effect of IoT on Higher Vocational Education in China: A Case Study
Chapter 16. e-Service Innovation through Malaysian consumer perspectives (new business)
Chapter 17. Summary and discussion.

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