@article{1432019,
      recid = {1432019},
      author = {Hardjono, T. W. and Kemenade, Everard van,},
      title = {The emergence paradigm in quality management : a way  towards radical innovation /},
      pages = {1 online resource},
      abstract = {This book is focused on quality management, and four  different lenses which can be used to explore the  phenomenon. It introduces emergence as a paradigm in  thinking about quality, and explores conditions which are  beneficial to radical innovation. The Emergence Paradigm in  Quality Management provides an overview of the existing  movements in thinking about quality, and discusses why  these movements in fact represent paradigms. Three  paradigms, the Empirical Paradigm, the Reference Paradigm  and the Reflective Paradigm, are explained followed by a  search for the Fourth Paradigm, the so-called Emergence  Paradigm, which presents a route to radical innovation in  organizations when plans, strategies and models fail. It  presents the debates around the paradigms, and explores  which is the best approach. This professional text will be  ideal for strategy and policy makers wanting to establish a  link between their conceived plans and the attention for  quality, while finding ways to facilitate innovation.  Professionals in a range of for-profit and non-profit  organizations, including healthcare, will be able to expand  their knowledge on quality management, operations  management, and organizational studies.},
      url = {http://library.usi.edu/record/1432019},
}