001432082 000__ 04728cam\a2200565Ii\4500 001432082 001__ 1432082 001432082 003__ OCoLC 001432082 005__ 20230309003422.0 001432082 006__ m\\\\\o\\d\\\\\\\\ 001432082 007__ cr\un\nnnunnun 001432082 008__ 201007s2021\\\\sz\\\\\\o\\\\\000\0\eng\d 001432082 019__ $$a1202453026$$a1202468445$$a1202980219$$a1203020068$$a1225354850 001432082 020__ $$a9783030555092$$q(electronic bk.) 001432082 020__ $$a3030555097$$q(electronic bk.) 001432082 020__ $$z3030555089 001432082 020__ $$z9783030555085 001432082 0247_ $$a10.1007/978-3-030-55509-2$$2doi 001432082 035__ $$aSP(OCoLC)1199057541 001432082 040__ $$aYDX$$beng$$cYDX$$dESU$$dN$T$$dOCLCF$$dYDXIT$$dGW5XE$$dEBLCP$$dUKMGB$$dUKAHL$$dOCLCO$$dOCL$$dOCLCQ 001432082 049__ $$aISEA 001432082 050_4 $$aHV91$$b.L64 2021 001432082 08204 $$a361.6$$223 001432082 1001_ $$aLoeffler, Elke,$$eauthor. 001432082 24510 $$aCo-production of public services and outcomes /$$cElke Loeffler. 001432082 264_1 $$aCham, Switzerland :$$bPalgrave Macmillan,$$c[2021] 001432082 300__ $$a1 online resource (vxi, 444 pages) 001432082 336__ $$atext$$btxt$$2rdacontent 001432082 337__ $$acomputer$$bn$$2rdamedia 001432082 338__ $$aonline resource$$bnc$$2rdacarrier 001432082 504__ $$aIncludes bibliographical references and index. 001432082 5050_ $$aIntro -- Preface -- Contents -- List of Figures -- List of Tables -- 1 Why Co-producing Public Services and Public Outcomes with Citizens Is Timely -- 1.1 Introduction -- 1.2 Contextual Factors Promoting Co-production of Public Services and Outcomes -- 1.2.1 The Growing Interest in Co-production of Public Services and Outcomes -- 1.2.2 User and Community Co-production in a Context of Austerity -- 1.2.3 A PESTEL Analysis of the Drivers of Co-production -- 1.3 Academic Discourses Around User and Community Co-production -- 1.4 Conclusions -- References 001432082 5058_ $$a2 Distinguishing Types and Levels of Co-production: Concepts and Definitions -- 2.1 Introduction -- 2.2 Analytical Concepts of Co-production -- 2.2.1 Definitions of Co-production -- 2.2.2 Disciplinary Roots of Co-production -- 2.3 Normative Concepts of Co-production -- 2.3.1 Roots of Normative Concepts of Co-production -- 2.3.2 Principles of Co-production -- 2.3.3 Prioritising Co-production Principles -- 2.4 Co-production as a Form of Citizen Engagement -- 2.4.1 Intensity of Citizen Engagement -- 2.4.2 Participants in User and Community Co-production -- 2.5 Strategic Pathways to Co-production 001432082 5058_ $$a2.6 A Quality Assessment Framework for Co-production -- 2.7 Conclusions and Recommendations -- References -- 3 The Four Co's: Co-commissioning, Co-design, Co-delivery and Co-assessment of Public Services and Outcomes Through Traditional and Digital Mechanisms -- 3.1 Introduction -- 3.2 A Framework for Co-producing Public Services and Outcomes with Service Users and Communities: The Four Co's Model -- 3.3 Co-commissioning Priority Outcomes -- 3.3.1 Types of User and Community Co-commissioning -- 3.3.2 Co-commissioning Processes 001432082 5058_ $$a3.3.3 Evidence of Improved Public Value Through User and Community Co-commissioning -- 3.3.4 Challenges in User and Community Co-commissioning -- 3.4 Co-designing Public Services and Pathways to Outcomes -- 3.4.1 Types of User and Community Co-design -- 3.4.2 Co-design Processes -- 3.4.3 Evidence of Improved Public Value Through User and Community Co-design -- 3.4.4 Challenges of User and Community Co-design -- 3.5 Co-delivering Public Services and Public Outcomes -- 3.5.1 Types of User and Community Co-delivery -- 3.5.2 Co-delivery Processes 001432082 5058_ $$a3.5.3 Evidence of Improved Public Value Through User and Community Co-delivery -- 3.5.4 Challenges to User and Community Co-delivery -- 3.6 Co-assessing Public Services and Public Outcomes -- 3.6.1 Types of User and Community Co-assessment -- 3.6.2 Evidence of Improved Public Value Through User and Community Co-assessment -- 3.6.3 Challenges in Relation to User and Community Co-assessment -- 3.7 Digital Co-production -- 3.7.1 The Evolution of Digital Co-production -- 3.7.2 Digital Modes of Co-production -- 3.7.3 Potential Impacts of Digital Technologies on User and Community Co-production 001432082 506__ $$aAccess limited to authorized users. 001432082 588__ $$aDescription based on print version record. 001432082 650_0 $$aHuman services$$xContracting out. 001432082 650_0 $$aSocial policy. 001432082 650_0 $$aSocial service$$xContracting out. 001432082 650_6 $$aServices sociaux$$xImpartition. 001432082 650_6 $$aPolitique sociale. 001432082 655_0 $$aElectronic books. 001432082 77608 $$iPrint version:$$z3030555089$$z9783030555085$$w(OCoLC)1163955503 001432082 852__ $$bebk 001432082 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-030-55509-2$$zOnline Access$$91397441.1 001432082 909CO $$ooai:library.usi.edu:1432082$$pGLOBAL_SET 001432082 980__ $$aBIB 001432082 980__ $$aEBOOK 001432082 982__ $$aEbook 001432082 983__ $$aOnline 001432082 994__ 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