TY - GEN AB - The book explains the importance of and investigates the quality management aspects in micro, small and medium enterprises (MSME) sectors. It emphasizes on the need of quality management practice and explores the applicability of various quality tools in MSMEs and stages in company where quality management practices are applied. Various topics covered in this book include control charts, Pareto charts, customer relationship management, failure mode effect analysis, QMS implementation stages, competitiveness, and benefits of QM practices. This book will be useful for the researchers and industry professionals from the areas of mechanical engineering, industrial engineering, and manufacturing. AU - Sharma, Rajiv Kumar. CN - HD62.7 CY - Singapore : DA - 2020. DO - 10.1007/978-981-15-9512-7 DO - doi ID - 1432669 KW - Small business KW - Quality control. KW - Petites et moyennes entreprises KW - Qualité LK - https://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-981-15-9512-7 N1 - 6.3 Demand Conditions. N2 - The book explains the importance of and investigates the quality management aspects in micro, small and medium enterprises (MSME) sectors. It emphasizes on the need of quality management practice and explores the applicability of various quality tools in MSMEs and stages in company where quality management practices are applied. Various topics covered in this book include control charts, Pareto charts, customer relationship management, failure mode effect analysis, QMS implementation stages, competitiveness, and benefits of QM practices. This book will be useful for the researchers and industry professionals from the areas of mechanical engineering, industrial engineering, and manufacturing. PB - Springer, PP - Singapore : PY - 2020. SN - 9789811595127 SN - 9811595127 T1 - Quality management practices in MSME sectors / TI - Quality management practices in MSME sectors / UR - https://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-981-15-9512-7 ER -