Phnom Penh water story : remarkable transformation of an urban water utility / Asit K. Biswas, Pawan K. Sachdeva, Cecilia Tortajada.
2021
HD4465.C16
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Title
Phnom Penh water story : remarkable transformation of an urban water utility / Asit K. Biswas, Pawan K. Sachdeva, Cecilia Tortajada.
Author
ISBN
9789813340657 (electronic bk.)
9813340657 (electronic bk.)
9789813340664 (print)
9813340665
9789813340671 (print)
9813340673
9813340649
9789813340640
9813340657 (electronic bk.)
9789813340664 (print)
9813340665
9789813340671 (print)
9813340673
9813340649
9789813340640
Published
Singapore : Springer, [2021]
Language
English
Description
1 online resource
Item Number
10.1007/978-981-33-4065-7 doi
Call Number
HD4465.C16
Dewey Decimal Classification
363.6/109596
Summary
This book analyses how a water utility from a developing country, Phnom Penh Water Supply Authority, that was totally dysfunctional, corruption-ridden and literally bankrupt in 1993, became one of the most successful water utilities of the developing world in only about 15 years. By 2010, some of the performance indicators of this public sector utility were even better than London, Paris or Los Angeles. The book further analyses the enabling conditions that made this remarkable transformation possible. Based on this analysis, a framework is recommended for water utilities from developing countries so that they can also be transformed into functional, efficient, equitable and financially viable institutions on a sustainable basis.
Bibliography, etc. Note
Includes bibliographical references and index.
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Access limited to authorized users.
Digital File Characteristics
text file
PDF
Source of Description
Online resource; title from PDF title page (SpringerLink, viewed February 22, 2021).
Series
Water resources development and management.
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Table of Contents
About this book
Understanding Cambodia
Phnom Penh Water Supply Authority
Four Domain (4-D) Framework for analysis of urban water utility
Analysis of PPWSA
Gap analysis of four domains
Views of the customers
Key challenges facing PPWSA
Lessons learnt for developing countries
A Management Tool Kit for Chief Executives.
Understanding Cambodia
Phnom Penh Water Supply Authority
Four Domain (4-D) Framework for analysis of urban water utility
Analysis of PPWSA
Gap analysis of four domains
Views of the customers
Key challenges facing PPWSA
Lessons learnt for developing countries
A Management Tool Kit for Chief Executives.