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Table of Contents
Introduction: A Case-Based Approach to Quality Improvement
Organizational Safety Culture: The Foundation for Safety and Quality Improvement
Creation of Quality Management Systems: Frameworks for Performance Excellence
Reliability, Resilience, and Developing a Problem-Solving Culture
Building an Engaging Toyota Production System Culture to Drive Winning Performance for our Patients, Caregivers, Hospitals, and Communities
What to Do When an Event Happens: Building Trust in Every Step
Communication with Disclosure and Its Importance in Safety
Using Data to Drive Change
Quality Methodology
Designing Improvement Teams for Success
Handoffs: Reducing Harm Through High Reliability and Inter-Professional Communication
Safety II: A Novel Approach to Reducing Harm
Bundles and Checklists
Pathways and Guidelines: An Approach to Operationalizing Patient Safety and Quality Improvement
Accountable Justifications and Peer Comparisons as Behavioral Economic Nudges to Improve Clinical Practice
Diagnostic Errors and Their Associated Cognitive Biases
An Improvement Operating System: A Case for a Digital Infrastructure for Continuous Improvement
Patient Flow in Healthcare: A Key to Quality
It Takes Teamwork: Consideration of Difficult Hospital-Acquired Conditions
Human Factors in Healthcare
Workforce Safety
Changing the Improvement Paradigm for Our Kids.
Organizational Safety Culture: The Foundation for Safety and Quality Improvement
Creation of Quality Management Systems: Frameworks for Performance Excellence
Reliability, Resilience, and Developing a Problem-Solving Culture
Building an Engaging Toyota Production System Culture to Drive Winning Performance for our Patients, Caregivers, Hospitals, and Communities
What to Do When an Event Happens: Building Trust in Every Step
Communication with Disclosure and Its Importance in Safety
Using Data to Drive Change
Quality Methodology
Designing Improvement Teams for Success
Handoffs: Reducing Harm Through High Reliability and Inter-Professional Communication
Safety II: A Novel Approach to Reducing Harm
Bundles and Checklists
Pathways and Guidelines: An Approach to Operationalizing Patient Safety and Quality Improvement
Accountable Justifications and Peer Comparisons as Behavioral Economic Nudges to Improve Clinical Practice
Diagnostic Errors and Their Associated Cognitive Biases
An Improvement Operating System: A Case for a Digital Infrastructure for Continuous Improvement
Patient Flow in Healthcare: A Key to Quality
It Takes Teamwork: Consideration of Difficult Hospital-Acquired Conditions
Human Factors in Healthcare
Workforce Safety
Changing the Improvement Paradigm for Our Kids.