Employee loyalty : intercultural comparison of European and East Asian approaches / Stephan Meschke.

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Employee loyalty : intercultural comparison of European and East Asian approaches / Stephan Meschke.

9783030684259 (electronic bk.)
3030684253 (electronic bk.)
3030684245
9783030684242

Cham, Switzerland : Springer, [2021]

English

1 online resource

10.1007/978-3-030-68425-9 doi

HF5548.8 .M47 2021

158.7

This book aims to provide a deeper understanding of the concept and negative outcomes of employee loyalty, considering employees in organizations and OB theory, and comparing employee experiences across both European and East Asian cultures. Through an international analysis of employee loyalty within the service industry, the author highlights the importance of this highly relevant but often overlooked topic to addressing practical issues such as conflict solution, employee retention, service mentality, and work effort. Building on a clear definition and evaluation of the concept of employee loyalty, this book explores meaningful theoretical and practical implications of employee views of the organization, working group, and supervisor.

Includes bibliographical references and index.

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Online resource; title from digital title page (viewed on March 18, 2021).

Print version: 9783030684242

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