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Chapter 1: Introduction-The Value Chain
Chapter 2: Operations Management 4.0
Chapter 3: Supply Management 4.0
Chapter 4: Lean Principles in Operations and Supply
Chapter 5: Industry 4.0 and Artificial Intelligence (AI)
Chapter 6: Operations and Supply as Integral Part of the Corporate Strategy
Chaper 7: The cultural change towards Operations and Supply Excellence
Chapter 8: Global Supply Chain and Logistics
Chapter 9: New Competencies and Skills in Operations and Supply
Chapter 10: Change Management as Driver towards Operations and Supply Management 4.0
Chapter 11: Lean Product Development
Chapter 12: Cultural Fit in Operatins and Supply
Chapter 13: Performance Management Cycle, KPI and OKR
Chapter 14: Sustainability Management and Social Responsibility
Chapter 15: Audits and Quality Management Systems (QMS)
Chapter 16: Outlook of Operations and Supply Management 5.0
Glossary of Lean Management Terms.

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