Information refinement technologies for crisis informatics: user expectations and design principles for social media and mobile apps / Marc-André Kaufhold.
Kaufhold, Marc-André.
2021
HD49.3
Available Online

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Title Information refinement technologies for crisis informatics: user expectations and design principles for social media and mobile apps / Marc-André Kaufhold.
Author Kaufhold, Marc-André.
ISBN 9783658333416 (electronic bk.)
3658333413 (electronic bk.)
3658333405
9783658333409
DOI https://doi.org/10.1007/978-3-658-33341-6
Publication Details Weinheim : Springer Vieweg, 2021.
Language English
Description 1 online resource
Item Number 10.1007/978-3-658-33341-6 doi
Call Number HD49.3
Dewey Decimal Classification 658.4/056
Summary Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response. He develops a novel framework for information refinement, which integrates the event, organisational, societal, and technological perspectives of crises. Therefore, he reviews the state of the art on crisis informatics and empirically examines the use, potentials and barriers of both social media and mobile apps. Based on these insights, he designs and evaluates ICT concepts and artifacts with the aim to overcome the issues of information overload and quality in large-scale crises, concluding with practical and theoretical implications for technology adaptation and design. About the author: Marc-André Kaufhold is a postdoc at the Chair of Science and Technology for Peace and Security (PEASEC) in the Department of Computer Science at the Technical University of Darmstadt. His research focuses on the user-centred design and evaluation of mobile apps and social media technologies in the context of crisis and security research.
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Available in Other Form Print version: 9783658333409
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Part I: Outline
Part II: Theoretical and Empirical Findings
Part III: Design and Evaluation Findings
Part IV: Conclusion and Outlook.

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