Smart services summit : digital as an enabler for smart service business development / Shaun West, Jürg Meierhofer, Christopher Ganz, editors.
West, Shaun, editor.; Meierhofer, Jürg, editor.; Ganz, Christopher, editor.; Smart Service Summit (3rd : 2020 : Zurich, Switzerland)
2021
HF5548.2 .S63 2021
Available Online

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Title
Smart services summit : digital as an enabler for smart service business development / Shaun West, Jürg Meierhofer, Christopher Ganz, editors.
ISBN
9783030720902 (electronic bk.)
303072090X (electronic bk.)
9783030720896
3030720896
DOI
https://doi.org/10.1007/978-3-030-72090-2
Published
Cham : Springer, [2021]
Copyright
©2021
Language
English
Description
1 online resource : illustrations (some color)
Item Number
10.1007/978-3-030-72090-2 doi
Call Number
HF5548.2 .S63 2021
Dewey Decimal Classification
658/.054
Summary
This book offers state-of-the-art descriptions of intelligent service innovations in industry, supported by novel scientific approaches. It gathers findings presented at the 3rd Intelligent Services Summit, which took place in Zurich in September 2020, and chiefly focused on the design and application of Digital Twin as an enabler for business development in the field of smart services. Divided into three parts, the book addresses the challenges involved in the successful development and implementation of smart services for industry and science, ranging from data management to product design and lifecycle management. The four main aspects covered are industrial challenges, value system design (how to integrate resources into service ecosystems to create value), value creation through value proposition (how to create value for ecosystem actors), and value capture (how to create value for ecosystem businesses). Given its scope, the book offers an essential guide for practitioners and advanced students alike.
Access Note
Access limited to authorized users.
Digital File Characteristics
text file
PDF
Source of Description
Online resource; title from PDF title page (SpringerLink, viewed July 6, 2021).
Added Author
West, Shaun, editor.
Meierhofer, Jürg, editor.
Ganz, Christopher, editor.
Added Meeting Name
Smart Service Summit (3rd : 2020 : Zurich, Switzerland)
Series
Progress in IS. 2196-8705
Available in Other Form
Print version: 9783030720896
Linked Resources
Online Access
Record Appears in
Online Resources > Ebooks
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