001437951 000__ 04341cam\a2200541\i\4500 001437951 001__ 1437951 001437951 003__ OCoLC 001437951 005__ 20230309004241.0 001437951 006__ m\\\\\o\\d\\\\\\\\ 001437951 007__ cr\un\nnnunnun 001437951 008__ 210710s2021\\\\sz\a\\\\ob\\\\001\0\eng\d 001437951 020__ $$a9783030758714$$q(electronic book) 001437951 020__ $$a3030758710$$q(electronic book) 001437951 020__ $$z3030758702 001437951 020__ $$z9783030758707 001437951 0247_ $$a10.1007/978-3-030-75871-4$$2doi 001437951 035__ $$aSP(OCoLC)1259588042 001437951 040__ $$aYDX$$beng$$erda$$epn$$cYDX$$dGW5XE$$dOCLCO$$dOCLCF$$dUKMGB$$dN$T$$dUKAHL$$dOCLCQ$$dOCLCO$$dORZ$$dOCLCQ 001437951 049__ $$aISEA 001437951 050_4 $$aHG173 001437951 08204 $$a332.10285$$223 001437951 1001_ $$aNicoletti, Bernardo,$$eauthor. 001437951 24510 $$aBanking 5.0 :$$bhow fintech will change traditional banks in the 'new normal' post pandemic /$$cBernardo Nicoletti. 001437951 264_1 $$aCham, Switzerland :$$bPalgrave Macmillan,$$c[2021]. 001437951 300__ $$a1 online resource :$$billustrations. 001437951 336__ $$atext$$btxt$$2rdacontent 001437951 336__ $$astill image$$bsti$$2rdacontent 001437951 337__ $$acomputer$$bc$$2rdamedia 001437951 338__ $$aonline resource$$bcr$$2rdacarrier 001437951 4901_ $$aPalgrave studies in financial services technology 001437951 504__ $$aIncludes bibliographical references and index. 001437951 5050_ $$aChapter 1. Introduction -- Chapter 2. Industry 5. and Banking 5.0 -- Chapter 3. Business Model Canvas and Banking -- Chapter 4. Propositions of Value for the Customer in Banking 5.0 -- Chapter 5. Proximity to the Customer in Banking 5.0 -- Chapter 6: Partition of the Customers in Banking 5.0 -- Chapter 7. Place or Channels in Banking 5.0 -- Chapter 8. Platforms for Banking 5.0 -- Chapter 9. Processes in Banking 5.0 -- Chapter 10. Persons in Banking 5.0 -- Chapter 11. Partnerships in Banking 5.0 -- Chapter 12. Pricing in Banking 5.0 -- Chapter 13. Payments for Costs and Investments in Banking 5.0 -- Chapter 14. Banking 5.0. and Digital Transformation;- Chapter 15. Future of Banking -- Chapter 16. Conclusions. 001437951 506__ $$aAccess limited to authorized users. 001437951 520__ $$aBill Gates quote, "Banking is necessary, but banks are not", showcases the opportunity for financial services digital transformation. The next transition from industry 4.0 to 5.0 will impact all sectors, including banking. It will combine information technology and automation, based on artificial intelligence, person-robot collaboration, and sustainability. It is time to analyze this transformation in banking deeply, so that the sector can adequately change to the New Normal and a wholly modified banking model can be properly embedded in the business. This book presents a conceptual model of banking 5.0, detailing its implementation in processes, platforms, people, and partnerships of financial services organizations companies. The last part of the book is then dedicated to future developments. Of interest to academics, researchers, and professionals in banking, financial technology, and financial services, this book also includes business cases in financial services. Bernardo Nicoletti is a Professor of Operations Management at Temple University, Rome, Italy. He also provides consultancy advice and coaching in Europe, the Middle East, and Asia on ICT strategy, process improvement, and financial services. In his research, Bernardo has been particularly active in the application of the agile method and its tools to a variety of industries. He has authored 30 books on management and published 250 articles in domestic and international journals. He frequently speaks at international conferences. 001437951 588__ $$aDescription based on online resource; title from digital title page (viewed on September 12, 2022). 001437951 650_0 $$aFinancial services industry$$xTechnological innovations. 001437951 650_0 $$aFinancial institutions$$xTechnological innovations. 001437951 650_6 $$aServices financiers$$xInnovations. 001437951 650_6 $$aInstitutions financières$$xInnovations. 001437951 655_0 $$aElectronic books. 001437951 77608 $$iPrint version:$$z3030758702$$z9783030758707$$w(OCoLC)1245658082 001437951 830_0 $$aPalgrave studies in financial services technology series. 001437951 852__ $$bebk 001437951 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-030-75871-4$$zOnline Access$$91397441.1 001437951 909CO $$ooai:library.usi.edu:1437951$$pGLOBAL_SET 001437951 980__ $$aBIB 001437951 980__ $$aEBOOK 001437951 982__ $$aEbook 001437951 983__ $$aOnline 001437951 994__ $$a92$$bISE