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Chapter 1-The book's scope and approach
Chapter 2-The Dynamic Make-up of Healthcare Delivery Threatened by Troublesome Events and/or Crises
Chapter 3-From Events to Crises, Catastrophes and Disaster:Before the Collapse
Chapter 4-Products, Outcomes and Impacts of Events, Crises, Catastrophes and Disasters
Chapter 5-Management and Containment as Problem Solving Change Strategies
Chapter 6 -Challenges at the Top: Performance Standards for Executives, Boards and Advisors
Chapter 7-Marshalling the Change Needed for Crisis Containment and the Post-Crisis Period.

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