Intro
Advances in Human Factors and Ergonomics 2021
Preface
Contents
Creativity and Thinking Styles
Overcoming Bounded Scalability: Achieving Interoperability Through Behavioral Boundary Objects
1 Introduction
2 Overcoming Bounded Scalability in Behavioral Design
2.1 Methodology to Achieve Learning at Scale
3 Behavioral Boundary Objects: Pattern Languages
4 Conclusion
References
Creative Inspiration
1 Introduction
2 Context
3 Process
4 Conclusions
References

Beyond IDEO's Design Thinking: Combining KJ Method and Kansei Engineering for the Creation of Creativity
1 Introduction
2 Design Thinking 2.0: KJ Method and Kansei Engineering
3 Overcome the Barriers for Design Thinking 2.0
3.1 Linguistic Barrier
3.2 Disciplinary Barrier
3.3 Cultural Barrier
3.4 Summary
4 Behind KJ Method: Prof Kawakita's View of the World
4.1 KJ Method and Design Thinking with a Wider Definition
4.2 The World as an Organic Entity
5 Beyond Borders: Managing Kansei Design
6 Conclusion
References

Blending Design Thinking and Design Futures: Facing the Complexity of Uncertain Futures
1 Introduction
2 How does Design Deals with Complex Futures?
3 Touchpoints Between Design Thinking, Design Futures, and Futures Thinking
4 Conclusions and Future Activities
References
Fractal Features of Creative Thinking Process
1 Introduction
2 Methodology
2.1 Cognitive Experiment
2.2 Coding
2.3 Fractal Analysis
3 Results and Discussion
3.1 Participants' Information
3.2 Fractal Features
3.3 Thinking Process
3.4 Influencing Factors
4 Implications

5 Conclusions and Opportunities for Further Research
References
Contextual Knowledge Sharing Strategy Based on Contextual Thinking in Service Design
1 Introduction
2 Service Design and Contextual Knowledge
3 Visualization as a Means of Knowledge Communication
4 Mechanism and Strategy of Contextual Knowledge Sharing in Service Design
5 Conclusion
References
Innovation During Start-Up and Entrepreneurship
3C-Crisis-Concept for SME: Complexity, Capacity and Competence
1 Introduction
2 Approach
3 Discussion
4 Conclusion
References

The Evolutionary Nature of Innovation Businesses
1 Introduction
2 The Design Business Development as a Process
3 The Business Development Canvas
4 The Interconnected Nature of Startups
5 The Business Development Diamond
6 Conclusion
References
Inspiration Mining: Exploring Design Research(ers) Strategies
1 Introduction
1.1 Interdisciplinary Design Process by Ana Ricardo
1.2 (Un)complexity by Ana Almeida
1.3 The 21st Century Consumer by Inês Gonçalino
1.4 Emerging Cultural Landscapes by Raquel Gouveia
1.5 The Manifest of the Mind by Sara Condeça