001438496 000__ 06653cam\a2200601\i\4500 001438496 001__ 1438496 001438496 003__ OCoLC 001438496 005__ 20230309004308.0 001438496 006__ m\\\\\o\\d\\\\\\\\ 001438496 007__ cr\un\nnnunnun 001438496 008__ 210729s2021\\\\sz\a\\\\o\\\\\001\0\eng\d 001438496 019__ $$a1262374319 001438496 020__ $$a9783030757717$$q(electronic bk.) 001438496 020__ $$a3030757714$$q(electronic bk.) 001438496 020__ $$z9783030757700 001438496 020__ $$z3030757706 001438496 0247_ $$a10.1007/978-3-030-75771-7$$2doi 001438496 035__ $$aSP(OCoLC)1262120584 001438496 040__ $$aYDX$$beng$$erda$$epn$$cYDX$$dGW5XE$$dOCLCO$$dEBLCP$$dN$T$$dUKMGB$$dUKAHL$$dOCLCQ$$dOCLCO$$dOCLCQ 001438496 049__ $$aISEA 001438496 050_4 $$aHD9980.5$$b.P35 2021 001438496 08204 $$a338.4/7$$223 001438496 24504 $$aThe Palgrave handbook of servitization /$$cMarko Kohtamäki, Tim Baines, Rodrigo Rabetino, Ali Ziaee Bigdeli, Christian Kowalkowski, Rogelio Oliva, Vinit Parida, editors. 001438496 264_1 $$aCham :$$bPalgrave Macmillan,$$c[2021] 001438496 264_4 $$c©2021 001438496 300__ $$a1 online resource :$$billustrations (some color) 001438496 336__ $$atext$$btxt$$2rdacontent 001438496 337__ $$acomputer$$bc$$2rdamedia 001438496 338__ $$aonline resource$$bcr$$2rdacarrier 001438496 500__ $$aIncludes index. 001438496 5050_ $$aChapter 1: Theoretical landscape in servitization -- Part 1: Strategic approaches in servitization -- Chapter 2: Digital servitization: How manufacturing firms can enhance resource integration and drive ecosystem transformation -- Chapter 3: Typologies of Manufacturer Identities in the Age of Smart Solutions -- Chapter 4: PSS business models: A structured typology -- Chapter 5: Product-Service Systems in the Digital Era: Deconstructing Servitization Business Model Typologies -- Chapter 6: Digital Business Model Innovation for Product-Service Systems -- Chapter 7: Business models for digital service infusion using AI and big data -- Chapter 8: Towards Servitization -- A Taxonomy of Industrial Product-Service Systems for small- and medium-sized manufacturers -- Chapter 9: Further semiotic perspectives on the outcome-based vs performance-based semantic dispute -- Chapter 10: The Features of Performance Measurement Systems in Value-Based Selling -- Chapter 11: Exploring dynamic capabilities to facilitate a smoother transition from servitization to digital servitization: a theoretical framework -- Chapter 12: Dynamic capabilities as enablers of digital servitization in innovation ecosystems: An evolutionary perspective -- Chapter 13: Reviewing service types from a Transaction Cost Economics perspective -- Chapter 14: The role of financialization when moving up the service ladder -- Part 2: Servitization process -- Chapter 15: Viewing servitization through a practice-theoretical lens -- Chapter 16: Microfoundations of servitization: An individual-level perspective -- Chapter 17: Revitalizing alignment theory for digital servitization transition -- Chapter 18: Managerial heuristics in servitization journey -- Chapter 19: Narrative network as a method to understand the evolution of smart solutions -- Chapter 20: A Conceptual Guideline to Support Servitization Strategy Through Individual Actions -- Chapter 21: Employee reactions to servitization as an organizational transformation -- Part 3: Co-creating value in servitization -- Chapter 22: Salesforce transformation to solution selling -- Chapter 23: Digital servitization: Strategies for handling customization and customer interaction -- Chapter 24: Relational transformation for digital servitization -- Chapter 25: Service-Dominant Logic -- A missing link in servitization research? -- Chapter 26: Value co-creation in digitally-enabled product service systems -- Chapter 27: Manufacturers service innovation efforts: From customer projects to business models and beyond -- Chapter 28: Configurational servitization approach: A necessary alignment of service strategies, digital capabilities and customer resources -- Part 4: Managing product-service operations -- Chapter 29: Digital servitization and modularity: Responding to requirements in use -- Chapter 30: Service integration: Supply chain integration in servitization -- Chapter 31: Network structures in service provision -- Chapter 32: Organizational structures in servitization: Should product and service businesses be separated or integrated? -- Chapter 33: Coordinating and Aligning a Service Partner Network for Servitization: A Motivation-Opportunity-Ability (MOA) Perspective. 001438496 506__ $$aAccess limited to authorized users. 001438496 520__ $$aManufacturers have shifted their focus from products to smart solutions in search of higher returns and additional growth opportunities. This shift, described as servitization, or lately as a digital servitization, is not a simple process. Academic study has revealed that its issues are complex, problematic, contingent, and even paradoxical, involving multiple organizational layers, such as operations, strategic, relational, and even ecosystemic layers. Recent literature studies have called for improved theories in servitization, and even alternative narratives. In this handbook, the chapters take different perspectives towards servitization, digital servitization or Product-Service-Software systems, presenting and debating over concepts such as organizational transformation, change management, strategic management, business models, innovation and product-service operations. The handbook provides an opportunity to develop improved theoretical grounds for servitization, and thus to elaborate and develop the field further. This volume will be of great interest for the servitization community, including scholars, Ph. D. and master students, but also company managers, developers and consultants facilitating companys servitization efforts. 001438496 588__ $$aDescription based on print version record. 001438496 650_0 $$aService industries. 001438496 650_0 $$aDeindustrialization. 001438496 650_6 $$aServices (Industrie) 001438496 650_6 $$aDésindustrialisation. 001438496 655_0 $$aElectronic books. 001438496 7001_ $$aKohtamäki, Marko,$$eeditor. 001438496 7001_ $$aBaines, Tim,$$d1962-$$eeditor. 001438496 7001_ $$aRabetino, Rodrigo,$$eeditor. 001438496 7001_ $$aBigdeli, Ali Z.,$$eeditor. 001438496 7001_ $$aKowalkowski, Christian,$$eeditor. 001438496 7001_ $$aOliva, Rogelio,$$eeditor. 001438496 7001_ $$aParida, Vinit,$$eeditor. 001438496 77608 $$iPrint version:$$tPalgrave handbook of servitization.$$dBasingstoke : Palgrave Macmillan, 2021$$z9783030757700$$w(OCoLC)1259526759 001438496 852__ $$bebk 001438496 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-030-75771-7$$zOnline Access$$91397441.1 001438496 909CO $$ooai:library.usi.edu:1438496$$pGLOBAL_SET 001438496 980__ $$aBIB 001438496 980__ $$aEBOOK 001438496 982__ $$aEbook 001438496 983__ $$aOnline 001438496 994__ $$a92$$bISE