@article{1438513, author = {Ratten, Vanessa, and Thaichon, Park,}, url = {http://library.usi.edu/record/1438513}, title = {Covid-19, technology and marketing : moving forward and the new normal /}, abstract = {This book addresses how Covid-19 has damaged businesses and how businesses can adapt to the new normal. In doing so, the book contributes to theories associated with the marketing management, by assessing opportunities and challenges associated with the implementation of technology and marketing management during and post Covid-19. The book will be useful for anyone aiming to gain a better understanding of the current and future technologies that may play a role or have a robust impact on marketing management during Covid-19. Vanessa Ratten is Associate Professor at the La Trobe University, Australia. She is the Programme Coordinator of the Entrepreneurship and Innovation degrees at La Trobe Business School. Park Thaichon is the Cluster Leader of the Relationship Marketing for Impact Research Cluster and the Program Director of the Master of Marketing at Griffith University. Park main research interests include relationship marketing, big data, privacy, dark marketing, and consumer behaviour.}, doi = {https://doi.org/10.1007/978-981-16-1442-2}, recid = {1438513}, pages = {1 online resource (1 volume) :}, }