@article{1438822,
      note = {Includes index.},
      author = {Cahlikova, Tereza,},
      url = {http://library.usi.edu/record/1438822},
      title = {The introduction of e-government in Switzerland : many  sparks, no fire /},
      abstract = {This book studies the question of e-Government development  from a multi-faceted perceptive. The first introductory  chapter outlines the importance of public sector  digitalisation. The second chapter clarifies the used  e-Government terminology and divides the concept between  electronic public service delivery and electronic practice  of democracy. Influential factors having an impact on the  introduction of e-Government projects are divided between  those of organisational, institutional, individual and  technological nature and discussed in detail in the third  chapter. The fourth chapter presents empirical findings  from the Swiss case study that constitutes both an  exceptional and exemplary model of e-Government  development. High quality of public services and the  participative style of democracy would seem to predestine  the country to be the precursor in the field of  e-Government. However, the state of e-Government  development does not correspond to the potential that Swiss  contextual conditions offer. The importance of the Swiss  case study for the understanding of e-Government as an  institutional and organisational transformation is outlined  in the fifth chapter. Tereza Cahlikova is a Post-Doctoral  Researcher at the Swiss Graduate School of Public  Administration in Lausanne, Switzerland.},
      doi = {https://doi.org/10.1007/978-3-030-78624-3},
      recid = {1438822},
      pages = {1 online resource :},
}