TY - GEN N2 - This volume constitutes the proceedings of the 20th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2021, held in Galway, Ireland, in September 2021.* The total of 57 full and 8 short papers presented in these volumes were carefully reviewed and selected from 141 submissions. The papers are organized in the following topical sections: AI for Digital Transformation and Public Good; AI & Analytics Decision Making; AI Philosophy, Ethics & Governance; Privacy & Transparency in a Digitized Society; Digital Enabled Sustainable Organizations and Societies; Digital Technologies and Organizational Capabilities; Digitized Supply Chains; Customer Behavior and E-business; Blockchain; Information Systems Development; Social Media & Analytics; and Teaching & Learning. *The conference was held virtually due to the COVID-19 pandemic. DO - 10.1007/978-3-030-85447-8 DO - doi AB - This volume constitutes the proceedings of the 20th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2021, held in Galway, Ireland, in September 2021.* The total of 57 full and 8 short papers presented in these volumes were carefully reviewed and selected from 141 submissions. The papers are organized in the following topical sections: AI for Digital Transformation and Public Good; AI & Analytics Decision Making; AI Philosophy, Ethics & Governance; Privacy & Transparency in a Digitized Society; Digital Enabled Sustainable Organizations and Societies; Digital Technologies and Organizational Capabilities; Digitized Supply Chains; Customer Behavior and E-business; Blockchain; Information Systems Development; Social Media & Analytics; and Teaching & Learning. *The conference was held virtually due to the COVID-19 pandemic. T1 - Responsible AI and analytics for an ethical and inclusive digitized society:20th IFIP WG 6. 11 Conference on e-Business, e-Services and e-Society, I3E 2021, Galway, Ireland, September 1-3, 2021, Proceedings / DA - 2021. CY - Cham : AU - Dennehy, Denis. AU - Griva, Anastasia. AU - Pouloudi, Nancy, AU - Dwivedi, Yogesh Kumar. AU - Pappas, Ilias O. AU - Mäntymäki, Matti. VL - 12896 CN - HM742 PB - Springer, PP - Cham : PY - 2021. N1 - Includes author index. ID - 1439199 KW - Online social networks KW - Electronic commerce KW - World Wide Web KW - Information technology KW - Cities and towns KW - Réseaux sociaux (Internet) KW - Commerce électronique KW - Web KW - Technologie de l'information KW - Villes SN - 9783030854478 SN - 3030854477 TI - Responsible AI and analytics for an ethical and inclusive digitized society:20th IFIP WG 6. 11 Conference on e-Business, e-Services and e-Society, I3E 2021, Galway, Ireland, September 1-3, 2021, Proceedings / LK - https://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-030-85447-8 UR - https://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-030-85447-8 ER -