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1 Introduction
2 The Classical GI/G/1 and GI/G/m Queueing Systems
3 Tightness and Monotonicity
4 Generalizations of Multiserver Systems
5 State-dependent systems
6 N-models
7 Multiclass Retrial Systems with Constant Retrial Rates
8 Systems with State-Dependent Retrial Rates
9 A Multiclass Multiserver System with Classical Retrials
10 Other Related Models.

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