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001440286 001__ 1440286
001440286 003__ OCoLC
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001440286 020__ $$a9783030782139$$q(electronic bk.)
001440286 020__ $$a3030782131$$q(electronic bk.)
001440286 020__ $$z9783030782122
001440286 020__ $$z3030782123
001440286 0247_ $$a10.1007/978-3-030-78213-9$$2doi
001440286 035__ $$aSP(OCoLC)1274239909
001440286 040__ $$aN$T$$beng$$erda$$epn$$cN$T$$dGW5XE$$dUKAHL$$dOCLCO$$dOCLCQ$$dOCLCO$$dOCLCQ
001440286 049__ $$aISEA
001440286 050_4 $$aHD30.3
001440286 08204 $$a658.45$$223
001440286 24500 $$aCurrent trends and issues in internal communication :$$btheory and practice /$$cLinjuan Rita Men, Ana Tkalac Vercic, editors.
001440286 264_1 $$aCham, Switzerland :$$bPalgrave Macmillan,$$c2021.
001440286 300__ $$a1 online resource (1 volume) :$$billustrations (black and white)
001440286 336__ $$atext$$btxt$$2rdacontent
001440286 337__ $$acomputer$$bc$$2rdamedia
001440286 338__ $$aonline resource$$bcr$$2rdacarrier
001440286 4901_ $$aNew perspectives in organizational communication
001440286 500__ $$aIncludes index.
001440286 5050_ $$aIntro -- Preface -- Contents -- Notes on Contributors -- List of Figures -- List of Tables -- 1 Evolving Research and Practices in Internal Communication -- What Is Internal Communication? -- Evolving Roles and Functions of Internal Communication -- State of Research in Internal Communication -- Current Trends and Issues in Internal Communication -- References -- 2 Leaders as Communication Agents -- Leadership and Communication -- Leaders as Communicators -- Executive Leadership Communication -- Supervisory Leadership Communication
001440286 5058_ $$aLeadership Communication: An Overview of Theoretical Frameworks -- Socio-Communicative Style -- Motivating Language Theory -- Leadership Listening -- Leadership Communication Channels and Effectiveness -- Traditional Communication Channels -- New Digital Channels -- Leadership Communication in Turbulent Times -- Leadership Communication in Organizational Change -- Leadership Communication in Crisis Times -- Leadership Self-Reflection -- The Strategic Self-Reflection Process -- Crucial Benefits of Self-Reflection for Leaders -- Conclusion -- A Mini-Case Study: Transparency in a Crisis
001440286 5058_ $$aThree Types of Communication Arenas on ISM -- Dynamics of Employee Communication on ISM -- Prerequisites for Creating Open and Transparent Communication on ISM -- Emerging Technologies in Internal Communication -- Future Research and Implications -- Two Practitioner's Perspectives -- Mini-Case -- The Catfish Discussion: Listening to the Employees -- Professional Interview -- Creating an Internal Culture Where Debate Is Welcome -- References -- 5 Employee Advocates: Unlocking Their Power Through Internal Communication -- Defining Employee Advocacy -- The Importance of Employee Advocacy
001440286 5058_ $$aDrivers of Employee Advocacy -- Strategic Internal Communication and Employee Advocacy -- Conclusion -- Interview with Ethan McCarty (CEO, Integral Communications Group) -- References -- 6 Employee Voice and Internal Listening: Towards Dialogue in the Workplace -- Employee Voice -- Internal Listening -- Dialogue in the Workplace -- Redefining Internal communication -- The Alignment-Voice-Identification-Dialogue (AVID) Framework -- Alignment -- Voice -- Identification -- Dialogue -- Incorporating Voice, Listening and Dialogue into the Role of the Internal Communication Manager
001440286 506__ $$aAccess limited to authorized users.
001440286 520__ $$aThis edited book delves into important current issues and trends in internal communication from a strategic communication perspective. It presents recent research findings, theories, best practices, and cases in internal communication on a global scale. The book discusses emerging and important long-standing issues in-depth, including topics such as employee advocacy, internal social media, internal issue management and crisis communication, employee activism, purposeful communication, leadership communication, internal CSR communication, cross-cultural/global internal communications, internal communication, and employee well-being. Within these topics, the chapters address the function of internal communications in contemporary times, the role of leaders, how to integrate emerging technologies, building an internal brand, and measuring the effectiveness of internal communication. This book will be a comprehensive source on internal communication, especially on its new theoretical development related to the emerging issues and trends, best practices, and future directions for research and practice. Linjuan Rita Men is Associate Professor of Public Relations at the University of Florida, USA. Her research interests include employee communication, leadership, relationship/reputation management, entrepreneurial communication, and emerging technologies. She has led-authored two books, Excellence in Internal Communication Management and Strategic Communications for Startups and Entrepreneurs in China. Ana Tkalac Vercic is Full Professor of Marketing Communications and Public Relations at the Faculty of Economics and Business, University of Zagreb, Croatia. She has authored, co-authored, and edited numerous books, including Public Relations Metrics: Research and Evaluation and Public Relations, the first Croatian textbook in the field.
001440286 588__ $$aDescription based on print version record.
001440286 650_0 $$aCommunication in management.
001440286 650_6 $$aCommunication en gestion.
001440286 655_0 $$aElectronic books.
001440286 7001_ $$aMen, Linjuan Rita,$$eeditor.
001440286 7001_ $$aTkalac Verčič, Ana,$$eeditor.
001440286 77608 $$iPrint version:$$tCurrent trends and issues in internal communication.$$dBasingstoke : Palgrave Macmillan, 2021$$z9783030782122$$w(OCoLC)1263786481
001440286 830_0 $$aNew perspectives in organizational communication.
001440286 852__ $$bebk
001440286 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-030-78213-9$$zOnline Access$$91397441.1
001440286 909CO $$ooai:library.usi.edu:1440286$$pGLOBAL_SET
001440286 980__ $$aBIB
001440286 980__ $$aEBOOK
001440286 982__ $$aEbook
001440286 983__ $$aOnline
001440286 994__ $$a92$$bISE