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Prologue
Chapter 1: Introduction
How did we get here?
Chapter 2: Media management
politicians' fatal attraction?
Chapter 3: The new neolibral governments of the 1980s
subtle and covert changes to 'the rules of the game'
Chapter 4: The age of political spin'
from Blair to Cameron and beyond
Chapter 5: Responsiveness
how civil servants were tamed, then bypassed
Chapter 6: Resistance
how bureaucrats and parliaments pushed back against government 'political spin'
Chapter 7: Impartiality, accountability and public trust in governments
Chapter 8: What could good government communication look like?
Chapter 9: How to rebuild trust in democratic government
Chapter 10: Conclusion.

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