@article{1440770,
      author = {Rossi, Martina.},
      url = {http://library.usi.edu/record/1440770},
      title = {Human resource design : steering human-centered innovation  within organisations /},
      publisher = {Springer,},
      abstract = {The book provides an understanding of how service design  and design thinking could address the needs of  organisations in tackling processes of transformations  which include changes in the way people behave, interact  and grow. It addresses the demand of human resource  management functions, which are primarily called to manage  such transformations about what regards people, namely the  employees. It suggests a framework that defines a course of  action, based on design features, aimed at supporting  organisations in facing organisational change. The book  will be of interest of researchers in the field of service  design, design thinking and HR management,  consultants/practitioners working in those fields, and  educators that would like to train learners in becoming  human resource designers.},
      doi = {https://doi.org/10.1007/978-3-030-87612-8},
      recid = {1440770},
      pages = {1 online resource},
      address = {Cham, Switzerland :},
      year = {2021},
}