001440913 000__ 06162cam\a2200589\a\4500 001440913 001__ 1440913 001440913 003__ OCoLC 001440913 005__ 20230309004709.0 001440913 006__ m\\\\\o\\d\\\\\\\\ 001440913 007__ cr\cn\nnnunnun 001440913 008__ 211116s2021\\\\sz\a\\\\ob\\\\001\0\eng\d 001440913 019__ $$a1285172158$$a1285454998$$a1285486539$$a1285781248 001440913 020__ $$a9783030808891$$qelectronic book 001440913 020__ $$a3030808890$$qelectronic book 001440913 020__ $$z3030808882 001440913 020__ $$z9783030808884 001440913 0247_ $$a10.1007/978-3-030-80889-1$$2doi 001440913 035__ $$aSP(OCoLC)1285364296 001440913 040__ $$aYDX$$beng$$epn$$cYDX$$dGW5XE$$dEBLCP$$dN$T$$dOCLCF$$dOCLCO$$dOCLCQ$$dOCLCO$$dOCLCQ$$dYDX 001440913 049__ $$aISEA 001440913 050_4 $$aLB2331.62$$b.A87 2021 001440913 08204 $$a379.1/58$$223 001440913 24500 $$aAssessing and enhancing student experience in higher education /$$cMahsood Shah, John T.E. Richardson, Anja Pabel, Beverley Oliver, editors. 001440913 264_1 $$aCham, Switzerland :$$bPalgrave Macmillan,$$c[2021] 001440913 300__ $$a1 online resource (xxii, 339 pages) :$$billustrations 001440913 336__ $$atext$$btxt$$2rdacontent 001440913 337__ $$acomputer$$bc$$2rdamedia 001440913 338__ $$aonline resource$$bcr$$2rdacarrier 001440913 504__ $$aIncludes bibliographical references and index. 001440913 5050_ $$aChapter 1: The 21st Century Student Experience Issues, Trends, Disruptions, and Expectations; Mahsood Shah, Anja Pabel and John T.E. Richardson -- Chapter 2: Emerging trends and insights on student experience; David Kane and James Williams -- Chapter 3: People, promise and performance: triangulating student demographics, standards and indicators in a national higher education system; Beverley Oliver -- Chapter 4: Institutional approaches to engaging students in enhancing their experience; Liz Mossop and Joanne Lymn -- Chapter 5: Engaging students as partners in assessment and enhancement processes; Kelly E Matthews and Alison Cook-Sather -- Chapter 6: Transforming spaces and innovative uses of technology to enhance the student learning experience; Paul M Holland and Melanie-Jayne Hainke -- Chapter 7: Improving the quality of teaching; Pieter Spooren -- Chapter 8: How can student experience be used to raise the academic standards of teaching?; Anna Parpala and Telle Hailikari -- Chapter 9: Using text analytics to understand open-ended student comments at scale: Insights from four case studies -- Thomas Ullmann and Bart Rienties -- Chapter 10: Social media and student experience: What do Google reviews say?; Mahsood Shah, Anja Pabel and Ishmael Adams -- Chapter 11: Disruptive trends in student experience evaluations and implications for academic staff wellbeing; Beatrice Tucker -- Chapter 12: Assessing and Enhancing International Student Experience in Australian Higher Education: COVID-19 and A Better Future?; Belle W.X. Lim and Kevin Marco Tanaya -- Chapter 13: Student Experience: Past conclusions and future directions; Mahsood Shah, Anja Pabel and John T.E. Richardson. 001440913 506__ $$aAccess limited to authorized users. 001440913 520__ $$aThe book explores how national and institutional policies have had an impact on the quality of student experience. Student experience is becoming an increasingly important measure to assess the quality of learning and teaching: the chapters explore how institutions use student experience measures in improving the curriculum, assessments and other learning support. Through examining the definition of student experience within a variety of higher education contexts, the book explores the impact that a high reliance on student experience scores may have on academic standards. The editors and contributors question whether a new emphasis on student feedback as a gold standard for quality measurement may be potentially disruptive to the health and wellbeing of academic staff, combined with the increased use of student social media reviews. Covering topics such as the changing profiles of students in higher education, student voice in improving the quality of teaching, and the increased use of qualitative data, this book will be of interest and value to researchers of the student experience in higher education institutions. Mahsood Shah is Professor and Dean of Swinburne University of Technology, Australia. In this role, he provides overall leadership and management of the campus. John T.E. Richardson is Emeritus Professor of student learning at the Open University, UK. He taught and researched in psychology at Brunel University from 1975 to 2001, when he moved to the Open University to take up a new chair in student learning and assessment in the Institute of Educational Technology. Anja Pabel is a Senior Lecturer in tourism at Central Queensland University, Australia. Her research interests include tourist behaviour, marine tourism, humour research and tourism education. Beverley Oliver is Emeritus Professor at Deakin University, Australia, Principal Fellow of the Higher Education Academy and an Australian National Teaching Fellow. She is a non-executive director at Open Learning and non-executive director at EduGrowth, Australias not-for-profit acceleration network for high-growth, scalable, borderless education. 001440913 588__ $$aDescription based on online resource; title from digital title page (viewed on February 03, 2023). 001440913 650_0 $$aEducation, Higher$$xEvaluation. 001440913 650_0 $$aEducation, Higher$$xAdministration. 001440913 650_0 $$aEducation, Higher$$xAims and objectives. 001440913 650_6 $$aEnseignement supérieur$$xÉvaluation. 001440913 650_6 $$aEnseignement supérieur$$xAdministration. 001440913 650_6 $$aEnseignement supérieur$$xFinalités. 001440913 655_0 $$aElectronic books. 001440913 7001_ $$aShah, Mahsood. 001440913 7001_ $$aRichardson, John T. E. 001440913 7001_ $$aPabel, Anja. 001440913 7001_ $$aOliver, Beverley. 001440913 77608 $$iPrint version:$$z9783030808891 001440913 77608 $$iPrint version:$$tASSESSING AND ENHANCING STUDENT EXPERIENCE IN HIGHER EDUCATION.$$d[S.l.] : PALGRAVE MACMILLAN, 2021$$z3030808882$$w(OCoLC)1256252961 001440913 852__ $$bebk 001440913 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-030-80889-1$$zOnline Access$$91397441.1 001440913 909CO $$ooai:library.usi.edu:1440913$$pGLOBAL_SET 001440913 980__ $$aBIB 001440913 980__ $$aEBOOK 001440913 982__ $$aEbook 001440913 983__ $$aOnline 001440913 994__ $$a92$$bISE