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Part I: Introduction
Chapter 1: Orientation
Part II: Conceptualising the marketing firm
Chapter 2: Fundamental considerations
Chapter 3: Key insights
Chapter 4: Managing strategic scope
Part III: Consumer choice
Chapter 5: A precis of consumer behaviour analysis
Chapter 6: The experience of consumer choice
Chapter 7: Social behaviour and symbolic reinforcement
Part IV: Organisation
Chapter 8: Linking firm and consumerate
Chapter 9: The evolution of consumption
Chapter 10: A nexus of bilateral contingencies
Part V: Distinguishing the marketing firm
Chapter 11: Compared with what?
Chapter 12: The long reach of the market.

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