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Part I Introduction
Chapter 1 Public Administration and the Reform Agenda
Chapter 2 Contemporary Management Ideas and Public Sector Reforms across Westminster Polities
Part II The Macro Level Policy Contexts and Environments
Chapter 3 The Environments in which Departmental Secretaries Construct the Craft of Public Administration
Chapter 4 The Impact of Contemporary Management Ideas: Their Influence on Public Administration
Part III Exploring the Everyday Work Life of the Most Senior Public Servants
Chapter 5 Departmental Secretaries: The Public Actors who Construct the Craft of Public Administration
Chapter 6 Roles, Responsibilities and Boundary Riding
Part IV Discussion, Implications and Conclusions
Chapter 7 Discussion, Conceptual Model, Contributions and Implications
Chapter 8 Conclusions.

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