001443928 000__ 03873cam\a2200529Ii\4500 001443928 001__ 1443928 001443928 003__ OCoLC 001443928 005__ 20230310003609.0 001443928 006__ m\\\\\o\\d\\\\\\\\ 001443928 007__ cr\un\nnnunnun 001443928 008__ 220126s2022\\\\sz\a\\\\o\\\\\000\0\eng\d 001443928 019__ $$a1293848529$$a1293894816$$a1293934232$$a1294114951$$a1294136918$$a1294143071$$a1294218908$$a1294284873 001443928 020__ $$a9783030872731$$q(electronic bk.) 001443928 020__ $$a3030872734$$q(electronic bk.) 001443928 020__ $$z9783030872724 001443928 020__ $$z3030872726 001443928 0247_ $$a10.1007/978-3-030-87273-1$$2doi 001443928 035__ $$aSP(OCoLC)1293775363 001443928 040__ $$aYDX$$beng$$erda$$epn$$cYDX$$dGW5XE$$dEBLCP$$dN$T$$dOCLCO$$dOCLCF$$dUKAHL$$dOCLCQ 001443928 049__ $$aISEA 001443928 050_4 $$aR855.3$$b.S47 2022 001443928 08204 $$a610.285$$223 001443928 24500 $$aService design practices for healthcare innovation :$$bparadigms, principles, prospects /$$cMario A. Pfannstiel, Nataliia Brehmer, Christoph Rasche, editors. 001443928 264_1 $$aCham :$$bSpringer,$$c[2022] 001443928 264_4 $$c©2022 001443928 300__ $$a1 online resource :$$billustrations (chiefly color) 001443928 336__ $$atext$$btxt$$2rdacontent 001443928 337__ $$acomputer$$bc$$2rdamedia 001443928 338__ $$aonline resource$$bcr$$2rdacarrier 001443928 5050_ $$aChapter 1: Service Design within a Multiplicity Logics in Healthcare -- Chapter 2: Service design for hybrid market constellations in healthcare - From VUCA 2 VUCAR -- Chapter 3: Towards a conceptual framework of hybrid strategies in healthcare: Co-alignment of market and non-market activities -- Chapter 4: When the patient innovates Emerging practices in service ecosystems -- Chapter 5: Negotiating Care through Tangible Tools and Tangible Service Designing in Emergent Public Health Service Ecosystems -- Chapter 6: A Speculation for the Future of Service Design in Healthcare: Looking through the Lens of a Speculative Service Design Framework -- Chapter 7: Crossing asymmetries in multistakeholder service design in integrated care. 001443928 506__ $$aAccess limited to authorized users. 001443928 520__ $$aThis book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience. 001443928 588__ $$aOnline resource; title from PDF title page (SpringerLink, viewed February 4, 2022). 001443928 650_0 $$aMedical care$$xTechnological innovations. 001443928 650_0 $$aHealth services administration. 001443928 650_6 $$aServices de santé$$xAdministration. 001443928 655_0 $$aElectronic books. 001443928 7001_ $$aPfannstiel, Mario A.,$$eeditor. 001443928 7001_ $$aBrehmer, Nataliia,$$eeditor. 001443928 7001_ $$aRasche, Christoph,$$d1965-$$eeditor. 001443928 77608 $$iPrint version:$$tService design practices for healthcare innovation.$$dCham : Springer, 2022$$z9783030872724$$w(OCoLC)1295101544 001443928 852__ $$bebk 001443928 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-030-87273-1$$zOnline Access$$91397441.1 001443928 909CO $$ooai:library.usi.edu:1443928$$pGLOBAL_SET 001443928 980__ $$aBIB 001443928 980__ $$aEBOOK 001443928 982__ $$aEbook 001443928 983__ $$aOnline 001443928 994__ $$a92$$bISE