@article{1444432,
      note = {Includes author index.},
      author = {Serhani, Mohamed Adel, and Zhang, Liang-Jie,},
      url = {http://library.usi.edu/record/1444432},
      title = {Services -- SERVICES 2021 : 17th World Congress, held as  part of the Services Conference Federation, SCF 2021,  Virtual event, December 10-14, 2021, Proceedings /. World  Congress on Services},
      abstract = {This book constitutes the refereed proceedings of the 17th  World Congress on Services, SERVICES 2021, held as part of  the Services Conference Federation, SCF 2021, in December  2021. The conference was held virtually due to the COVID-19  pandemic. The 7 full papers and 2 short papers presented  were carefully reviewed and selected from 43 submissions.  The papers cover topics in the field of Advertising  Services, Banking Services, Broadcasting & Cable TV  Service, Business Services, Communications Services,  Government Services, Real Estate Operations Services,  Schools and Education Services, Healthcare Services, and  much more. .},
      doi = {https://doi.org/10.1007/978-3-030-96585-3},
      recid = {1444432},
      pages = {1 online resource (xiii, 113 pages) :},
}