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Characteristics and trends in big data for service operations management research: A blend of descriptive statistics and bibliometric analysis
Strategy Formulation and Service Operations in the Big Data Age: The Essentialness of Technology, People, and Ethics
Modeling Big Data Enablers for Service Operations Management.
Strategy Formulation and Service Operations in the Big Data Age: The Essentialness of Technology, People, and Ethics
Modeling Big Data Enablers for Service Operations Management.