Intro
Preface
Organization
Contents
Keynote
Adaptive Governance for a Resilient Digital Society
1 The Need for Adaptive Governance
2 Is Adaptive Governance an Oxymoron?
3 Combining Values
4 Creating Adaptive Governance
5 Conclusions
References
Digital Technology and Design
The Role of Service Design in Increasing Regional Innovation in the Silver Economy
1 Introduction
2 Estonian Background
3 Service Design
4 Discussion, Conclusions and Future Work
References
Unraveling the Social-Technical Complexity of Dashboards for Transformation

1 Introduction
2 Conceptualizing Dashboards: From Data Generation to Implementation
3 Challenges
4 Conclusion
References
Segregation of Duties in Business Architecture Models
1 Introduction
2 Segregation of Duties in Literature Review
3 Combining Business Architecture Modelling Methods
4 Law Firm Business Model
Illustrative Case Study
5 Conclusions
References
Standard Cloud Solution for Control and Supervision in Russia
1 Introduction
2 Literature Review
3 Current Cloud Computing Models

4 Current International Practice of the Use of Cloud Computing for Public Administration
4.1 USA
4.2 European Union
4.3 Asia and Pacific
5 Forming Legal Framework for Cloud Computing Solutions for Control and Supervision in Russia
6 Current Practice of Introducing SIS SCS CSA
7 Conclusion and Results
References
The Concept and the Roadmap to Linked Open Statistical Data in the Russian Federation
1 Introduction
2 Methods
3 Review
4 Results and Discussion
4.1 Development and Dissemination of Linked Open Statistics in Rosstat. Aims and Objectives

4.2 Principles for LOSD Development and Dissemination
4.3 The System of Actions for the Implementation of the Concept
5 Conclusion
References
Legal Issues on the Use of "Digital Twin" Technologies for Smart Cities
1 Introduction
2 Methodology and Literature Review
3 Foreign and International Experience
4 Smart Cities with Digital Twins in Russia
5 Legal Framework for Digital Twin Technologies in Russia
6 Legal Issues for the Use of Digital Twin in Smart Cities
6.1 Personal Data Protection
6.2 Cybersecurity
6.3 Intellectual Property and Trade Secret

6.4 Distribution of Liability
6.5 Decision-Making
6.6 Impact Assessment
6.7 Openness of Information
7 Conclusion and Future Work
References
Digital Society
Practices of Cumulative Deliberation: A Meta-review of the Recent Research Findings
1 Introduction
2 Cumulative Deliberation as a Concept
2.1 New Features of Hybrid Public Communication
2.2 Defining Cumulative Deliberation and Reviewing Its Features
2.3 The Non-dialogical Nature of Online Discussions: Opinion Cumulation
2.4 Neither to Agree Nor to Argue: Non-deliberative Expression of Views