001446224 000__ 03967cam\a2200517Ii\4500 001446224 001__ 1446224 001446224 003__ OCoLC 001446224 005__ 20230310003945.0 001446224 006__ m\\\\\o\\d\\\\\\\\ 001446224 007__ cr\un\nnnunnun 001446224 008__ 220427s2022\\\\si\a\\\\ob\\\\001\0\eng\d 001446224 019__ $$a1312240270$$a1312266354$$a1312593451$$a1312714233 001446224 020__ $$a9789811900518$$q(electronic bk.) 001446224 020__ $$a9811900515$$q(electronic bk.) 001446224 020__ $$z9789811900501$$q(print) 001446224 020__ $$z9811900507 001446224 0247_ $$a10.1007/978-981-19-0051-8$$2doi 001446224 035__ $$aSP(OCoLC)1312743241 001446224 040__ $$aGW5XE$$beng$$erda$$epn$$cGW5XE$$dYDX$$dEBLCP$$dOCLCO$$dOCLCF$$dOCLCQ 001446224 049__ $$aISEA 001446224 050_4 $$aP40 001446224 08204 $$a306.44$$223/eng/20220427 001446224 1001_ $$aJung, Yeonkwon,$$d1970-$$eauthor. 001446224 24510 $$aSociolinguistics and business talk :$$ba role-playing approach /$$cYeonkwon Jung. 001446224 264_1 $$aSingapore :$$bPalgrave Macmillan,$$c2022. 001446224 300__ $$a1 online resource (xi, 163 pages) :$$billustrations. 001446224 336__ $$atext$$btxt$$2rdacontent 001446224 337__ $$acomputer$$bc$$2rdamedia 001446224 338__ $$aonline resource$$bcr$$2rdacarrier 001446224 504__ $$aIncludes bibliographical references and index. 001446224 5050_ $$a1 Introduction -- 2 Rapport talk -- 3 Call center talk -- 4 Business meeting talk -- 5 Sales talk -- 6 PR talk -- 7 Job application talk -- 8 Concluding remarks. 001446224 506__ $$aAccess limited to authorized users. 001446224 520__ $$aThis book delivers essential skills in "spoken" professional communications, presenting theoretical and applied frameworks for business talk using English as a lingua franca. Adopting a role-playing approach mimicking various professional settings, it assesses the strength of the well-reasoned argument, the logical links that convince the audience of the coherence of the speaker's argument and the necessary linguistics competencies. This book centers on a variety of situations that commonly take place in business organizations (such as relational talk; call center talk; job application talk) and addresses key skills such as conflict resolution and collaborative problem solving through communication, which are key for both students and practitioners. In addition it analyses spoken business discourse data with the four main sources of communicative competence: grammatical competence, discourse competence, sociolinguistic competence and strategic competence in order to highlight how they are used in business speaking practices. Yeonkwon Jung is Associate Professor of Communication at Kansai Gaidai University, where he is a coordinator of the MA program in English Communication. Prior to joining Kansai Gaidai University, he held numerous teaching and research appointments, including University of Michigan at Ann Arbor, Chuo University, and Korea University. He holds a PhD from the University of Edinburgh and an MA from University of Hawaii. His major research interests include the various genres of business communication, the role of English as the business lingua franca, and corporate communication in international contexts. He has published articles in a wide range of international journals and books, such as "Genre variation in business letter writing", "Asian business discourse(s)" (both from Peter Lang), "Professional Communication" (Hong Kong University Press), and "The Handbook of Business Discourse" (Edinburgh University Press). 001446224 588__ $$aOnline resource; title from PDF title page (SpringerLink, viewed April 27, 2022). 001446224 650_0 $$aSociolinguistics. 001446224 650_0 $$aBusiness communication. 001446224 650_6 $$aSociolinguistique. 001446224 650_6 $$aCommunication dans l'entreprise. 001446224 655_0 $$aElectronic books. 001446224 77608 $$iPrint version: $$z9811900507$$z9789811900501$$w(OCoLC)1293060055 001446224 852__ $$bebk 001446224 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-981-19-0051-8$$zOnline Access$$91397441.1 001446224 909CO $$ooai:library.usi.edu:1446224$$pGLOBAL_SET 001446224 980__ $$aBIB 001446224 980__ $$aEBOOK 001446224 982__ $$aEbook 001446224 983__ $$aOnline 001446224 994__ $$a92$$bISE