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001446331 001__ 1446331
001446331 003__ OCoLC
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001446331 019__ $$a1313516894$$a1313897418
001446331 020__ $$a9783030970420$$q(electronic bk.)
001446331 020__ $$a3030970426$$q(electronic bk.)
001446331 020__ $$z9783030970413
001446331 020__ $$z3030970418
001446331 0247_ $$a10.1007/978-3-030-97042-0$$2doi
001446331 035__ $$aSP(OCoLC)1313479235
001446331 040__ $$aYDX$$beng$$erda$$epn$$cYDX$$dGW5XE$$dEBLCP$$dOCLCF$$dUKAHL$$dOCLCQ
001446331 049__ $$aISEA
001446331 050_4 $$aHD9980.5
001446331 08204 $$a338.4/7$$223/eng/20220504
001446331 24500 $$aSmart services summit :$$bsmart services supporting the new normal /$$cShaun West, Jürg Meierhofer, Utpal Mangla, editors.
001446331 264_1 $$aCham :$$bSpringer,$$c[2022]
001446331 264_4 $$c©2022
001446331 300__ $$a1 online resource :$$billustrations (chiefly color).
001446331 336__ $$atext$$btxt$$2rdacontent
001446331 337__ $$acomputer$$bc$$2rdamedia
001446331 338__ $$aonline resource$$bcr$$2rdacarrier
001446331 4901_ $$aProgress in IS
001446331 5050_ $$aDigital servitization barriers of medical technology firms: an exploratory study -- Drone-basedWarehouse Inventory Management with IoT for Perishables -- Capability of Service Innovation - What SMEs can learn from Start-ups -- Application Possibilities of Artificial Intelligence in a Renewable Energy Platform -- The change from small and medium-sized energy com-panies to an energy service provider of smart value-added services -- Smart circular economy value drivers: The role of the financial sector in stimulating smart regional inno-vation-driven growth -- End-to-End Digital Twin Approach for Near-Real-Time Decision Support Services -- Virtual Reality Extension for Digital Twins of Machine Tools -- Value creation with digital twins in the end-of- lifecycle phase of smart products: Applied data resources in academic literature -- Coworking between Customers and Service divisions in the B2B business - with a deeper focus on field service -- Market segmentation of Industrial smart services: A Buyer-view of the relation between Value of data and Performance orientation -- Can Market Segmentation Support the Creation of Digitally-Enabled Product-Service Systems? - A Semi-Systematic Literature Review -- Enable Service Interaction and Value Co-Creation for Small and Medium-Sized Enterprises Through an Innovation-Method-Framework -- Actors' network analysis and bi-directional value exchange matrix development for living labs: KTH Live-in-Lab case study -- Moving beyond manufacturing: Building a Research Agenda for Servitizing Service Firms and Ecosystems -- Methods supporting a shared servitization framework.
001446331 506__ $$aAccess limited to authorized users.
001446331 520__ $$aThis book provides state-of-the-art descriptions of smart service innovations in the industry, supported by novel scientific approaches. It gathers findings and insights presented at the fourth Smart Services Summit, held in Zurich, Switzerland, in October 2021, which primarily focused on how smart services have enabled companies to adapt during and to the COVID-19 pandemic. The book includes examples of remote and collaborative working that actively involve customers in service processes, requiring a change in mindset for more traditional firms. Moreover, it explores how services can be delivered faster and more affordable with the aid of new technologies and in collaboration with the customers, leading to new value propositions and business models and thus an evolution of smart services. Given its scope, the book offers an essential guide for practitioners and advanced students alike.
001446331 588__ $$aOnline resource; title from PDF title page (SpringerLink, viewed May 4, 2022).
001446331 650_0 $$aService industries$$xTechnological innovations$$vCongresses.
001446331 650_0 $$aService industries$$vCongresses.
001446331 655_0 $$aElectronic books.
001446331 655_7 $$aConference papers and proceedings.$$2fast$$0(OCoLC)fst01423772
001446331 655_7 $$aConference papers and proceedings.$$2lcgft
001446331 7001_ $$aWest, Shaun,$$eeditor.
001446331 7001_ $$aMeierhofer, Jürg,$$eeditor.
001446331 7001_ $$aMangla, Utpal,$$eeditor.
001446331 7112_ $$aSmart Services Summit$$n(4th :$$d2021 :$$cZurich, Switzerland).
001446331 77608 $$iPrint version: $$z3030970418$$z9783030970413$$w(OCoLC)1294286743
001446331 830_0 $$aProgress in IS.
001446331 852__ $$bebk
001446331 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-030-97042-0$$zOnline Access$$91397441.1
001446331 909CO $$ooai:library.usi.edu:1446331$$pGLOBAL_SET
001446331 980__ $$aBIB
001446331 980__ $$aEBOOK
001446331 982__ $$aEbook
001446331 983__ $$aOnline
001446331 994__ $$a92$$bISE