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001446379 0247_ $$a10.1007/978-981-16-5852-5$$2doi
001446379 035__ $$aSP(OCoLC)1313804438
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001446379 050_4 $$aLB2342.9
001446379 08204 $$a378.1/97$$223/eng/20220503
001446379 24500 $$aStudent support services /$$cHenk Huijser, Megan Yih Chyn A. Kek, Fernando F. Padró, editors.
001446379 264_1 $$aSingapore :$$bSpringer,$$c[2022]
001446379 264_4 $$c©2022
001446379 300__ $$a1 online resource :$$billustrations (some color).
001446379 336__ $$atext$$btxt$$2rdacontent
001446379 337__ $$acomputer$$bc$$2rdamedia
001446379 338__ $$aonline resource$$bcr$$2rdacarrier
001446379 4901_ $$aUniversity development and administration
001446379 504__ $$aIncludes bibliographical references and index.
001446379 5050_ $$a1. Academic Writing and Student Identity: Helping Learners Write in an Age of Massification, Metrics and Consumerism -- 2. Creating Collaborative Spaces: Applying a Students as Partner Approach to University Peer Mentoring Programs -- 3. Empowerment versus Power: The Learning and Performativity Conflict -- 4. Engaging and Retaining Students in Productive Learning -- 5. From Customer to Partner: Approaches to Conceptualization of Student-University Relationships -- 6. Future Institutional and Student Services Leadership Challenges: Implementing a Holistic Whare Tapa Rima-Five-Sided Home Model -- 7. How to Increase Retention and Graduation Rates -- 8. Increasing student persistence: Wanting and doing -- 9. Learner Support Services in an Online Learning Environment -- 10. Neoliberalism and resistance.
001446379 506__ $$aAccess limited to authorized users.
001446379 520__ $$aThis volume Student Support Services: Exploring impact on student engagement, experience and learning, covers a wide and diverse range of higher education contexts to explore the current state and the future of student support services. The central focus for all the chapters is about what, why and how to achieve student success within an intricate and complex web of learning ecologies, often invisible to the naked eye but interconnected within and between each other. This has profound impacts on students, often characterised by an ongoing tension between students as learners and students as consumers. With over 40 chapters, the book is divided into two sections. Part 1 is a conceptual section, which explores a multitude of worldviews about the ways in which student support services have impacted and may impact on student engagement, experience and learning. This includes discussions about the tensions and opportunities that arise from the curricular, co-curricular, and extra-curricular conceptualisations of students support services. The discussions come from the vantage point of different ecologies within and between universities and student support services impacts, both intentional and accidental, on the development of students, their transformation as learners and as contributing members of the workforce. For example, this covers disruptive technologies and online approaches, university mission and purpose, worldviews and paradigms held by student support and services units, motivation, student retention, and sense of belonging. Part 2 is a practice-based section with reflections and case studies, again from a wide variety of different higher education contexts. This section dives into the how approaches, solutions, processes deployed by universities to respond to their identified and often contextualised student support and services challenges. This section provides a rich library of possible ideas that readers can reimagine to manage and/or solve their student support and services challenges and problems. In the context of widening participation agendas and an increasingly demand-driven higher education sector, combined with ever-tighter public funding streams and turbulent socio-political environments, the higher education sector has had to step up its game in attracting students and diversify its approaches and strategies. As part of recruitment strategies and marketing campaigns, it has become common to approach potential students as customers. Transaction as a form of two-way (beneficial) engagement has given way to transaction as an exchange for a service or a good focused on order, structure and risk aversion. This book explores whether this is a productive way of approaching it. At the same time, the impact of COVID-19 has drawn further attention to the challenges of creating a sense of community, sense of belonging, personal identity and engagement within the university environment, especially for those not habitually and constantly on-campus. The difficulty of commuter students more fully engaging with university curricular and co-curricular programs remains, especially as students have to spend more of their time working to meet direct and indirect costs of partaking in university studies. Thus, student identity, in terms of being (or becoming) an integral member of the university community, and co-and extra-curricular engagement that enhances the learning of online students are increasingly important areas for universities to pay attention to, and this book shows different pathways both worldviews and practices - in that respect. In an increasingly complex higher education environment, student support services find themselves in an interesting, yet often contradictory, position of having to provide a customer service while also 'developing students throughout their learning journeys within the university, and their future readiness beyond the university, which is increasingly pertinent in a supercomplex world of diversity, contradictions and uncertainties. This volume explores this complexity in a holistic manner, and we are confident that the resulting discussions, implications and suggestions will provide fertile ground for conversations, reflections and explorations of student support services into the future.
001446379 588__ $$aDescription based on print version record.
001446379 650_0 $$aStudent affairs services.
001446379 650_0 $$aCollege students$$xServices for.
001446379 650_0 $$aStudents$$xServices for.
001446379 650_6 $$aServices des activités parascolaires.
001446379 650_6 $$aÉtudiants$$xServices.
001446379 655_0 $$aElectronic books.
001446379 7001_ $$aHuijser, Henk,$$d1969-$$eeditor.
001446379 7001_ $$aKek, Megan Yih Chyn A.,$$eeditor.
001446379 7001_ $$aPadró, Fernando F.,$$eeditor.
001446379 77608 $$iPrint version:$$tSTUDENT SUPPORT SERVICES.$$d[Place of publication not identified] : SPRINGER, 2022$$z9811658501$$w(OCoLC)1262965757
001446379 830_0 $$aUniversity development and administration.
001446379 852__ $$bebk
001446379 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-981-16-5852-5$$zOnline Access$$91397441.1
001446379 909CO $$ooai:library.usi.edu:1446379$$pGLOBAL_SET
001446379 980__ $$aBIB
001446379 980__ $$aEBOOK
001446379 982__ $$aEbook
001446379 983__ $$aOnline
001446379 994__ $$a92$$bISE