Warranty chain management: digitalization and sustainability / Albert Liao.
2022
HD38.5
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Linked Resource
Online Access
Concurrent users
Unlimited
Authorized users
Authorized users
Document Delivery Supplied
Can lend chapters, not whole ebooks
Details
Title
Warranty chain management: digitalization and sustainability / Albert Liao.
Author
Liao, Albert.
ISBN
9789811921049 (electronic bk.)
9811921040 (electronic bk.)
9811921032
9789811921032
9811921040 (electronic bk.)
9811921032
9789811921032
Publication Details
Singapore : Springer, 2022.
Language
English
Description
1 online resource.
Item Number
10.1007/978-981-19-2104-9 doi
Call Number
HD38.5
Dewey Decimal Classification
658.5
Summary
This book aims to provide a systemic viewpoint for enterprise to establish the warranty chain management system. This book includes warranty management practice, reverse logistics, product reliability engineering, data statistics and analysis, industry 4.0 and artificial intelligence, circular supply chain and sustainable design, and other basic theories and case descriptions. The author has many years' experience in academic and industrial management, and provides a management framework that especially takes into account (1) the implementation aspect - promotion of warranty plan and statistical analysis of data; (2) strategic aspect - digital application and sustainable development, with an overall system building point of view to describe the steps of warranty chain management step by step. There are rich industry cases in this book which has highly reference value for students, researchers and practitioners. Also this book fits to be used as teaching and training material in engineering management, which builds an overview of the product life cycle management from warranty service till the recovery stage.
Bibliography, etc. Note
Includes bibliographical references.
Access Note
Access limited to authorized users.
Source of Description
Online resource; title from PDF title page (SpringerLink, viewed July 12, 2022).
Series
Management for professionals.
Available in Other Form
Print version: 9789811921032
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Online Access
Record Appears in
Online Resources > Ebooks
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All Resources
Table of Contents
1. Overview
2. Warranty Policy
3. Warranty Plan
4. Claim Management
5. Spare Parts Management.
2. Warranty Policy
3. Warranty Plan
4. Claim Management
5. Spare Parts Management.