@article{1447956,
      recid = {1447956},
      author = {Sulis, Emilio, and Taveter, Kuldar,},
      title = {Agent-based business process simulation : a primer with  applications and examples /},
      pages = {1 online resource (xx, 182 pages) :},
      abstract = {This book provides a conceptual clarification of the  interconnections between agent-based modeling and business  process management (BPM) and presents practical examples of  agent-based models dealing with BPM and simulation in  NetLogo. The book is structured in three parts. Part I  starts with the motivation for the work and introduces the  general structure of the book. Next, chapter 2 provides a  brief introduction to main BPM concepts including the  business process lifecycle, which describes the analysis of  an organization by means of modeling and simulation,  business process performance indicators, and the automatic  extraction of information from event data. Chapter 3 then  offers a summary of the concept of agent and the studies  concerning agent-based approaches that involve business  process analysis and management studies. Part II of the  book introduces in chapter 4 the NetLogo tool adopted  throughout the remaining book. After that, chapter 5  focuses on agent-oriented modeling as a problem domain  analysis and design approach for creating decision-support  systems based on agent-based simulations. Chapter 6 further  describes the topic of agent-based modeling and simulation  for business process analysis. The final part III starts  with chapter 7 that reviews some BPM applications by  introducing programs enabling to manage models represented  in standard formats, such as BPMN, Petri nets, and the  eXtensible Event Stream standard language. Subsequently,  chapter 8 describes a number of case studies from different  areas, and eventually, chapter 9 introduces some examples  of advanced topics of process mining and agent-based  simulation with process discovery, conformance checking,  and agent-based applications utilizing Petri nets. The book  is primarily written for researchers and advanced graduate  and PhD students who look for an introduction to the  fruitful exploitation of agent-based modeling to business  process management. The book is also useful for industry  practitioners who are interested in supporting their  business decisions with computational simulations. The book  is complemented by a dedicated web site with lots of  additional details and models in NetLogo for further  evaluation by the reader.},
      url = {http://library.usi.edu/record/1447956},
      doi = {https://doi.org/10.1007/978-3-030-98816-6},
}