Digitalisation in mobility service industry : a survey-based expert analysis / Patrick Siegfried.
2022
TA1230
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Online Access
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Unlimited
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Authorized users
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Can lend chapters, not whole ebooks
Details
Title
Digitalisation in mobility service industry : a survey-based expert analysis / Patrick Siegfried.
Author
Siegfried, Patrick, author.
ISBN
9783031071515 (electronic bk.)
3031071514 (electronic bk.)
9783031071508
3031071506
3031071514 (electronic bk.)
9783031071508
3031071506
Published
Cham : Springer, [2022]
Copyright
©2022
Language
English
Description
1 online resource : illustrations.
Item Number
10.1007/978-3-031-07151-5 doi
Call Number
TA1230
Dewey Decimal Classification
629.04
Summary
This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its customers and a potential paradigm shift among leading companies. The findings suggest that a shift from traditional mobility management to a more customer-centred management perspective is both widely accepted and increasingly necessary. Nevertheless, the inclusion of services that are not primarily concerned with overcoming spatial distances is considered to be less attractive. Given its scope, the book will be of interest to researchers and professionals who are involved in digitalisation in the mobility service industry.
Bibliography, etc. Note
Includes bibliographical references.
Access Note
Access limited to authorized users.
Source of Description
Description based on print version record.
Series
Future of business and finance.
Available in Other Form
Digitalisation in mobility service industry.
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Online Access
Record Appears in
Online Resources > Ebooks
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Table of Contents
1. The Digitalisation in Mobility Service Industry
2. Mobility and Demand in the current Literature discussion
3. Digital Mobility Business Concepts
4. Methodology of the Survey Based Expert Analyses
5. Empirical Findings from the Survey Based Expert Analyses
6. Scenario and Model Development
7. Conclusions for the Digitalisation in Mobility Service Industry.
2. Mobility and Demand in the current Literature discussion
3. Digital Mobility Business Concepts
4. Methodology of the Survey Based Expert Analyses
5. Empirical Findings from the Survey Based Expert Analyses
6. Scenario and Model Development
7. Conclusions for the Digitalisation in Mobility Service Industry.