Managing social robotics and socio-cultural business norms : parallel worlds of emerging AI and human virtues / Anshu Saxena Arora, Sabine Jentjens, Amit Arora, John R. McIntyre, Mohamad Sepehri, editors.
Arora, Anshu Saxena, editor.; Bacouël-Jentjens, Sabine, editor.; Arora, Amit, editor.; McIntyre, John R., editor.; Sepehri, Mohamad, editor.
2022
QA76.9.H85
Available Online

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Title Managing social robotics and socio-cultural business norms : parallel worlds of emerging AI and human virtues / Anshu Saxena Arora, Sabine Jentjens, Amit Arora, John R. McIntyre, Mohamad Sepehri, editors.
ISBN 9783031048678 (electronic bk.)
3031048679 (electronic bk.)
9783031048661
3031048660
DOI https://doi.org/10.1007/978-3-031-04867-8
Published Cham, Switzerland : Palgrave Macmillan, 2022.
Language English
Description 1 online resource (1 volume) : illustrations (black and white).
Other Standard Identifiers 10.1007/978-3-031-04867-8 doi
Call Number QA76.9.H85
Dewey Decimal Classification 004.01/9
Summary This book explores the co-existence of humans and AI in business contexts. Though AI and social robots have become ubiquitous, there are still many challenges facing technological expansion, including a true understanding of abstract concepts, transfer of knowledge to novel application problems, transparency and security guarantees, and distinguishing between random and logically meaningful relationships. While machines are valuable tools, only humans are capable of recognizing values which are the key to ethics and socio-cultural norms. Further, human virtues such as emotional intelligence, wisdom, and courage are required for decision making in many (private and professional) situations where machines would lead to sub-optimal and/or ethically questionable business outcomes. This book discusses how digital technology has emerged as a critical support system for organizations during the COVID-19 pandemic and how it can be used to complement human qualities that machines lack. It is divided into three sections that examine the complex world of AI and social robotics, digital technology and social media roles in business, and human actions that are embedded within socio-cultural business norms, such as international negotiations, that are not yet replaceable by AI. For researchers interested in understanding these parallel worlds, this book assesses how can continue to not only coexist but mutually benefit the business ecosystem. Anshu Saxena Arora is Associate Professor of Marketing in the School of Business and Public Administration at the University of the District of Columbia, USA. Sabine Jentjens is Professor of Management at ISC Paris, France. Amit Arora is Associate Professor of Supply Chain Management in the School of Business and Public Administration at the University of the District of Columbia, USA. John R. McIntyre is Professor of Management in the College of Management, with a courtesy appointment in International Relations at the Sam Nunn School of International Affairs at Georgia Tech, USA. Mohamad Sepehri is Dean of the School of Business and Public Administration at the University of the District of Columbia, USA.
Note Includes index.
Access Note Access limited to authorized users.
Source of Description Description based on print version record.
Added Author Arora, Anshu Saxena, editor.
Bacouël-Jentjens, Sabine, editor.
Arora, Amit, editor.
McIntyre, John R., editor.
Sepehri, Mohamad, editor.
Series International marketing and management research.
Available in Other Form Managing social robotics and socio-cultural business norms.
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Section I:- Social Robotics
CHAPTER 1:-From Robots to Humanoids: Examining an Ethical View of Social Robotics
CHAPTER 2:-Advancement of Robotic Autonomy Benefiting Individuals with Autism: Ethical Curriculum Development through Social Robotics Design and Research
CHAPTER 3:-Recalibrating Anthropomorphized Robotic Interactions during COVID-19: Understanding Human Robotic Interactions
CHAPTER 4:-Robotic Anthropomorphism and Intentionality through Human-Robot Interaction (HRI): Autism and the Human experience
Section II:-Digital Technology
CHAPTER 5:-Artificial Intelligence (AI) in Marketing: How AI Supports Marketers throughout the Consumer Journey
CHAPTER 6:-Digital Technology Roles for COVID-19 Crisis Management: Lessons from the Emerging Countries
CHAPTER 7:-Social Commerce: Impact on Consumer Power through Social Media
Section III:-PARALLEL WORLDS: Human-Focused Socio-Cultural Norms and Negotiations an AI-Free Research Domain
CHAPTER 8:-Cross-Cultural Negotiations and the Impact of Culture in a Western-Asian Context
CHAPTER 9:-The Effects of Work Culture on Women Career Advancement: A Comparison between the Netherlands and the United States
CHAPTER 10:-Respect or Transgression of Norms in the Context of Religious Diversity: The Example of the Mormons in France.

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