001449413 000__ 06260cam\a2200709\a\4500 001449413 001__ 1449413 001449413 003__ OCoLC 001449413 005__ 20230310004359.0 001449413 006__ m\\\\\o\\d\\\\\\\\ 001449413 007__ cr\un\nnnunnun 001449413 008__ 220910s2022\\\\sz\\\\\\o\\\\\101\0\eng\d 001449413 019__ $$a1343946642 001449413 020__ $$a9783031153426$$q(electronic bk.) 001449413 020__ $$a3031153421$$q(electronic bk.) 001449413 020__ $$z9783031153419 001449413 020__ $$z3031153413 001449413 0247_ $$a10.1007/978-3-031-15342-6$$2doi 001449413 035__ $$aSP(OCoLC)1344159527 001449413 040__ $$aEBLCP$$beng$$epn$$cEBLCP$$dGW5XE$$dYDX$$dEBLCP$$dOCLCQ$$dSFB$$dOCLCF$$dUKAHL$$dOCLCQ 001449413 049__ $$aISEA 001449413 050_4 $$aHM742$$b.I35 2022eb 001449413 08204 $$a006.754$$223/eng/20220914 001449413 1112_ $$aIFIP Conference on E-Business, E-Services, and E-Society$$n(21st :$$d2022 :$$cNewcastle upon Tyne, England) 001449413 24514 $$aThe role of digital technologies in shaping the post-pandemic world :$$b21st IFIP WG 6. 11 Conference on e-Business, e-Services and e-Society, I3E 2022, Newcastle upon Tyne, UK, September 13-14, 2022, Proceedings /$$cSavvas Papagiannidis, Eleftherios Alamanos, Suraksha Gupta, Yogesh K. Dwivedi, Matti Mäntymäki, Ilias O. Pappas (eds.). 001449413 2463_ $$aI3E 2022 001449413 260__ $$aCham :$$bSpringer,$$c2022. 001449413 300__ $$a1 online resource (503 pages) 001449413 336__ $$atext$$btxt$$2rdacontent 001449413 337__ $$acomputer$$bc$$2rdamedia 001449413 338__ $$aonline resource$$bcr$$2rdacarrier 001449413 4901_ $$aLecture notes in computer science ;$$v13454 001449413 500__ $$a2.2 Anthropomorphism, Para-Social Interaction and Personalisation 001449413 500__ $$aIncludes author index. 001449413 5050_ $$aIntro -- Preface -- Organization -- Contents -- Artificial Intelligence -- Artificial Intelligence Adoption for FinTech Industries -- An Exploratory Study About the Disruptions, Antecedents and Consequences -- 1 Introduction -- 2 Theory Development -- 3 Research Methodology -- 3.1 Data Collection -- 3.2 Data Analysis -- 4 Findings -- 4.1 Drivers of AI Adoption in the FinTech Industry -- 4.2 Positive Outcomes of AI Adoption in the FinTech Industry -- 4.3 Adverse Outcomes of AI Adoption in the FinTech Industry -- 5 Discussion -- 6 Conclusion -- References 001449413 5058_ $$aThe Role of Organizational Culture on Artificial Intelligence Capabilities and Organizational Performance -- 1 Introduction -- 2 Theoretical Background and Constructs -- 2.1 Organizational Culture -- 2.2 Artificial Intelligence -- 2.3 Organizational Performance -- 3 Research Design and Hypotheses -- 4 Results -- 4.1 Measurements and Reliability -- 4.2 Hypotheses Testing -- 5 Discussion -- 6 Conclusions -- References -- Artificial Intelligence Ambidexterity, Adaptive Transformation Capability, and Their Impact on Performance Under Tumultuous Times -- 1 Introduction 001449413 5058_ $$a2 Theoretical Context and Proposition -- 2.1 Artificial Intelligence and Its Ambidextrous Use -- 2.2 Adaptive Transformation Capability and Competitive Performance Under COVID-19 -- 3 Research Methodology and Dataset -- 3.1 Survey and Data Collection Procedure -- 3.2 Measures and Composite Operationalization -- 4 Model Specification and Analyses -- 4.1 A Composite-Based SEM -- 4.2 Proposition Testing -- 5 Discussion and Implications -- 5.1 Theoretical and Practical Implications -- References -- AI Technologies for Delivering Government Services to Citizens: Benefits and Challenges 001449413 5058_ $$a1 Introduction -- 2 Literature Search Methodology -- 3 AI Technologies: An Overview -- 3.1 AI Technologies for Government -- 3.2 AI Technologies for Citizens -- 4 Benefits of Using Artificial Intelligence -- 4.1 Benefits of Using Artificial Intelligence for Government -- 4.2 Benefits of Using Artificial Intelligence for Citizens -- 5 Challenges of Using Artificial Intelligence -- 5.1 Challenges Related to Government -- 5.2 Challenges Related to Citizens -- 6 Recommendations -- 7 Conclusion -- References 001449413 5058_ $$aFrom Responsible AI Governance to Competitive Performance: The Mediating Role of Knowledge Management Capabilities -- 1 Introduction -- 2 Background -- 3 Research Model -- 4 Methodology -- 4.1 Data Collection -- 5 Analysis -- 5.1 Measurement Model -- 5.2 Structural Model -- 6 Discussion -- 6.1 Implications for Research -- 6.2 Implications for Practice -- 6.3 Limitations and Future Research -- References -- The "Other" Agent: Interaction with AI and Its Implications on Social Presence Perceptions of Online Customer Experience -- 1 Introduction -- 2 Literature Review -- 2.1 AI-Based Agents 001449413 506__ $$aAccess limited to authorized users. 001449413 520__ $$aThis book constitutes the refereed proceedings of the 21st IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2022, which took place Newcastle-upon-Tyne, UK, in September 2022. The 37 papers presented in this volume were carefully reviewed and selected from 72 submissions. They were organized in topical sections as follows: Artificial intelligence; Data and Analytics; Careers and ICT; Digital Innovation and Transformation; Electronic Services; Health and Wellbeing; Pandemic; Privacy, Trust and Security. 001449413 588__ $$aOnline resource; title from PDF title page (SpringerLink, viewed September 14, 2022). 001449413 650_0 $$aOnline social networks$$vCongresses. 001449413 650_0 $$aElectronic commerce$$vCongresses. 001449413 650_0 $$aWorld Wide Web$$vCongresses. 001449413 650_0 $$aInformation technology$$vCongresses. 001449413 650_0 $$aCities and towns$$xTechnological innovations$$vCongresses. 001449413 655_7 $$aConference papers and proceedings.$$2fast$$0(OCoLC)fst01423772 001449413 655_0 $$aElectronic books. 001449413 7001_ $$aPapagiannidis, Savvas. 001449413 7001_ $$aAlamanos, Eleftherios. 001449413 7001_ $$aGupta, Suraksha. 001449413 7001_ $$aDwivedi, Yogesh Kumar. 001449413 7001_ $$aMäntymäki, Matti. 001449413 7001_ $$aPappas, Ilias O. 001449413 77608 $$iPrint version:$$aPapagiannidis, Savvas.$$tRole of Digital Technologies in Shaping the Post-Pandemic World.$$dCham : Springer International Publishing AG, ©2022$$z9783031153419 001449413 830_0 $$aLecture notes in computer science ;$$v13454. 001449413 852__ $$bebk 001449413 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-031-15342-6$$zOnline Access$$91397441.1 001449413 909CO $$ooai:library.usi.edu:1449413$$pGLOBAL_SET 001449413 980__ $$aBIB 001449413 980__ $$aEBOOK 001449413 982__ $$aEbook 001449413 983__ $$aOnline 001449413 994__ $$a92$$bISE