Intro
Preface
Contents
Abbreviations
List of Figures
List of Tables
1 ERP Technology Adoption: An Introduction
1.1 Introduction
1.2 Motivation
1.3 Problem, Questions and Objectives
1.3.1 Research Problem
1.3.2 Research Questions
1.3.3 Research Objectives
1.4 Methodology
1.4.1 Data Collection
1.4.2 Data Analysis
1.4.3 Ethical Considerations
1.5 Limitations
1.6 Structure of the Book
1.7 Conclusion
References
2 Enterprise Resource Planning: An Innovative Technology
2.1 Introduction
2.2 ERP System Features

2.3 Advantages of ERP System
2.4 ERP Success or Failure Factors
2.5 ERP System Selection
2.6 Technical and Functional Users in ERP System
2.7 ERP Technology Adoption
2.8 Conclusion
References
3 Adoption of Innovative Technology
3.1 Introduction
3.2 Innovation and Adoption
3.2.1 Innovation
3.2.2 Adoption
3.2.3 Relationship Between Innovation and Adoption
3.2.4 Attitude Towards Innovation and Adoption
3.2.5 Innovation Adoption Process
3.2.6 System Usage and Adoption
3.2.7 User Resistance and Adoption
3.3 Technology Acceptance Models

3.3.1 Theory of Reasoned Action (TRA)
3.3.2 Theory of Planned Behaviour (TPB)
3.3.3 The Technology Acceptance Model (TAM) and TAM2
3.3.4 The Unified Theory of Acceptance and Use of Technology (UTAUT)
3.3.5 Summary of the Technology Acceptance Models
3.4 Technology Adoption Framework
3.5 Conclusion
References
4 ERP Technology Adoption: The Factors and Framework
4.1 Introduction
4.2 Individual Factors
4.2.1 Perceived Ease of Use
4.2.2 Perceived Usefulness
4.2.3 Personal Innovativeness
4.2.4 Prior Experience
4.2.5 Enjoyment with Innovation

4.3 Organisational Factors
4.3.1 Training
4.3.2 Managerial Support
4.3.3 Incentives
4.3.4 Organisational Culture
4.4 Social Factors
4.4.1 Peer Influence
4.4.2 Image
4.4.3 Social Network
4.5 Industrial Factors
4.5.1 The Embryonic and Changing Nature of the Technology
4.5.2 Community Size
4.6 Theoretical Framework Development
4.6.1 Research Gaps
4.6.2 Research Questions
4.6.3 Research Propositions
4.7 Proposed Framework
4.8 Conclusion
References
5 Research Framework for Technology Adoption
5.1 Introduction
5.2 Research Paradigm

5.2.1 Positivism
5.2.2 Constructivism
5.2.3 Critical Theory
5.2.4 Realism/Post-positivism
5.2.5 Chosen Research Paradigm
5.3 Methodology
5.3.1 Quantitative Method
5.3.2 Qualitative Method
5.3.3 Mixed Method Approach
5.3.4 Chosen Research Methodology
5.4 Research Design
5.4.1 Quantitative Method
Survey Instrument
Pilot Study
Sampling
Participating Organisations and Employees
Research Protocol
5.4.2 Qualitative Method
Qualitative Interviewing
Participants
Interview Guide
5.5 Validity and Reliability
5.5.1 Data Screening