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Intro
Preface
Contents
About the Author
Chapter 1: The Essence of Outcome Evaluation
Introduction
Objectives
Types of Human Service Evaluation
Outcome Evaluation
Other Types of Human Service Evaluation
The Evaluation of Human Need
The Evaluation of Service Quantity
The Evaluation of Service Quality
The Evaluation of Service Efficiency
The Four Main Purposes of Human Service Research
The Evaluation of Services
The Description of People
The Explanation of Things
The Exploration of the Unknown
The Process of Outcome Evaluation

Step 1: Determine the Research Question and Study Purpose
Step 2: Develop a Knowledge Base for the Study
Step 3: Design the Evaluative Study
Step 4: Collect and Analyze Data
Step 5: Draw Conclusions
Step 6: Describe the Service that Was Evaluated
Don't Put the Cart Before the Horse!
Evidence-Based Practice as a Guide
This Book
The Organization of This Book
Summary
Chapter 2: Developing Your Knowledge Base
Introduction
Objectives
Steps in the Process of Developing Your Knowledge Base
Step 1: Presenting the Scope of Your Review

Step 2: Finding Your Sources
Step 3: Reviewing Your Sources
Levels of Evidence
Step 4: Writing Your Literature Review
Summary
References
Chapter 3: Developing the Methods for Your Outcome Study
Introduction
Objectives
Selecting Your Study Sample and Generalizing Your Study Findings
Types of Samples
Sampling Error
Two Ways to Generalize Your Study Results
Measuring Your Study Variables
Defining Your Study Variables
Qualitative and Quantitative Forms of Measurement
Reliability and Validity in the Measurement of Psychosocial Variables

Finding a Published Scale
Designing Your Own Measurement Scale
Defining the Variables You Are Measuring
Constructing the Items for the Measurement Device
Determining Your Research Design
Causes of the Clients' Measured Growth
Group Research Designs
One Group Pretest-Posttest Design
Comparison Group Design
Single-Subject Research Designs
Single-Subject Research Designs that Fail to Control for Maturation
The Limited AB Single-Subject Design
The B Single-Subject Design
Single-Subject Research Designs that Control for Maturation

The AB Single-Subject Research Design
Composing Your Study Hypothesis
Summary
References
Chapter 4: Collecting and Analyzing Your Data
Introduction
Objectives
Collecting Data
Collecting Data from Human Subjects in an Ethical Manner
Recording Your Data
Developing Your Data Plan
Selecting the Statistic for Your Outcome Study
Preliminary Steps for Testing Your Study Hypothesis
The Six Data Situations for Outcome Research
Data Situations that Do Not Fit
Selecting a Statistic for Describing Clients

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