001450436 000__ 05113cam\a2200505\i\4500
001450436 001__ 1450436
001450436 003__ OCoLC
001450436 005__ 20230310004525.0
001450436 006__ m\\\\\o\\d\\\\\\\\
001450436 007__ cr\cn\nnnunnun
001450436 008__ 221018s2022\\\\sz\a\\\\o\\\\\000\0\eng\d
001450436 019__ $$a1346536799$$a1347025782
001450436 020__ $$a9783031122132$$q(electronic bk.)
001450436 020__ $$a3031122135$$q(electronic bk.)
001450436 020__ $$z3031122127
001450436 020__ $$z9783031122125
001450436 0247_ $$a10.1007/978-3-031-12213-2$$2doi
001450436 035__ $$aSP(OCoLC)1348109615
001450436 040__ $$aGW5XE$$beng$$erda$$epn$$cGW5XE$$dEBLCP$$dYDX$$dN$T$$dOCLCF$$dUKAHL$$dOCLCQ
001450436 049__ $$aISEA
001450436 050_4 $$aR118
001450436 08204 $$a617.023$$223/eng/20221018
001450436 24500 $$aCommunication skills for surgeons :$$ba contemporary guide /$$cBenjamin Patel, Abhay Rane, editors.
001450436 264_1 $$aCham, Switzerland :$$bSpringer,$$c2022.
001450436 300__ $$a1 online resource :$$billustrations (black and white, and color).
001450436 336__ $$atext$$btxt$$2rdacontent
001450436 337__ $$acomputer$$bc$$2rdamedia
001450436 338__ $$aonline resource$$bcr$$2rdacarrier
001450436 504__ $$aReferences -- 7 Breaking Bad News -- Introduction -- Scenario 1: Cancer Diagnosis -- Scenario 2: Death of a Relative -- Reference -- 8 Escalation Status and Palliative Care -- Background -- Definitions, Legal Frameworks and Guidelines -- Escalation Discussions with Patients and Family -- Escalation Discussions with Colleagues -- Conclusion -- References -- 9 Navigating Patients' Emotions -- The Role of Healthcare Professionals -- Structure -- Scenario 1: Angry Patient -- Scenario 2: Anxious Patient -- Summary -- 10 Communication with Young People -- Background and Law
001450436 5050_ $$aPart I: Key concepts in surgical communication -- The components of communication -- The patient-surgeon relationship -- Teamwork in surgery -- The trainer-trainee relationship -- Part II: Scenarios and frameworks: Patient-surgeon -- Information gathering and diagnostics -- Shared decision-making and consent -- Breaking bad news -- Escalation status and palliative care -- Navigating patient emotions -- Communication with young people -- Communication with patients with learning disabilities -- Part III: Scenarios and frameworks: Teamwork and teaching -- Referrals and requests -- Communicating in theatre -- Responding to significant events -- Surgical training and feedback -- Handover and presenting patients -- Reflective practice -- Part IV: Communication using technology -- Communication in telehealth -- Communicating with social media.
001450436 506__ $$aAccess limited to authorized users.
001450436 520__ $$aHistorically, communication was described as a secondary, or soft skill for surgeons. Now, astute communication, both with patients and with colleagues, forms a fundamental element of holistic surgical practice and comprises a core component of the Non-Technical Skills for Surgeons that are increasingly recognised in modern surgical practice. Good communication is required during each patient interaction: history taking, explanation, consent, breaking bad news, and managing difficult encounters such as the demanding or angry patient. Good communication with patients improves patient trust, compliance and overall satisfaction, reduces complaints and malpractice claims. High quality communication is also fundamental when interacting with colleagues: in theatre, on the ward, whilst making referrals and organising special tests. In the busy schedules of medical professionals, such communication must be succinct and relevant. Team structures must empower all members to speak up, so as to prevent harm being done. Suboptimal communication is a root cause for the majority of serious adverse events. Furthermore, good communication reduces job stress and enhances satisfaction for the surgeon. Good communication is not an inborn behaviour; it is a learned skill that is based on key principles. Studies have clearly demonstrated that education in communication improves patient outcomes and satisfaction. Several frameworks have been described, to facilitate good communication in certain scenarios: SPIKES for breaking bad news, SBAR for handover, surgical briefs and de-briefs, to name a few. This textbook will be aimed towards medical students, surgical trainees and surgical consultants internationally. It is relevant to every-day practice, examinations and OSCEs, such as medical finals, MRCS, FRCS and international equivalents, and interviews where role play is often featured.
001450436 588__ $$aDescription based on print version record.
001450436 650_0 $$aCommunication in surgery.
001450436 650_0 $$aSurgeons.
001450436 655_0 $$aElectronic books.
001450436 7001_ $$aPatel, Benjamin,$$eeditor.
001450436 7001_ $$aRané, Abhay,$$eeditor.
001450436 77608 $$iPrint version:$$tCOMMUNICATION SKILLS FOR SURGEONS.$$d[Place of publication not identified] : SPRINGER INTERNATIONAL PU, 2022$$z3031122127$$w(OCoLC)1332781097
001450436 852__ $$bebk
001450436 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-031-12213-2$$zOnline Access$$91397441.1
001450436 909CO $$ooai:library.usi.edu:1450436$$pGLOBAL_SET
001450436 980__ $$aBIB
001450436 980__ $$aEBOOK
001450436 982__ $$aEbook
001450436 983__ $$aOnline
001450436 994__ $$a92$$bISE