The new professional service firm : how consultants, accountants, and lawyers need to reinvent themselves / L. Martin van der Mandele, Henk W. Volberda, Rob B. Wagenaar.
2022
HD8038.A1
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Details
Title
The new professional service firm : how consultants, accountants, and lawyers need to reinvent themselves / L. Martin van der Mandele, Henk W. Volberda, Rob B. Wagenaar.
Uniform Title
Nieuwe professional service firm. English
ISBN
9783031061349 (electronic bk.)
3031061349 (electronic bk.)
9783031061332
3031061349 (electronic bk.)
9783031061332
Published
Cham, Switzerland : Springer, 2022.
Language
English
Description
1 online resource (xx, 162 pages) : color illustrations.
Item Number
10.1007/978-3-031-06134-9 doi
Call Number
HD8038.A1
Dewey Decimal Classification
338.46
Summary
The authors of this book alert that professional services like law, accountancy, and consultancy firms are set to face major disruption. The most important driver and enabler are the new technologies that help and in part substitute the work done by professionals. The second important disruptor is the new generation of professionals "NewGen" who are less interested in building their careers in a hierarchical organization and more interested in entrepreneurial challenges in small teams, with more rapid returns. In the meanwhile, major service conglomerates the "big four" accounting firms, the "big three" consulting firms to name a few examples ⁰́₃ build their network using their brand and substantial resources. All along, the relentless pressure from clients to receive more services at lower cost continues. Medium-sized professional firms as well as one-person independents appear to suffer most from these disruptions and are most anxious to find new ways to conduct their business. But the leaders of large firms also feel that they are increasingly unable to support the innovative entrepreneurship of their most promising professionals while their organizations institutionalize and their overheads continue to grow. This book proposes a new orientation and model of a professional service firm as an answer to these challenges, by creating a Professional Service Community. It is a synergistic team of organizations that share a vision of their role in society and main lines of their mission as well as the quality of their deliverables and their key clients. At the same time, they are independent in designing their internal business models -- like recruitment, training, knowledge management, and economics. The Professional Service Community provides a unique and highly attractive level of entrepreneurship, flexibility, and efficiency to the benefit of its clients, partners, staff, and other stakeholders. It is the way of the future.
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Online resource; title from PDF title page (SpringerLink, viewed November 1, 2022).
Series
Business guides on the go, 2731-4766
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Table of Contents
1. Disruption is on the way
2. Understanding how professionals work
building blocks for the future
3. Reactions to disruption
4. The Professional Service Community : the way forward
5. Foundations of the successful professional community
6. Fieldwork : Monday morning actions.
2. Understanding how professionals work
building blocks for the future
3. Reactions to disruption
4. The Professional Service Community : the way forward
5. Foundations of the successful professional community
6. Fieldwork : Monday morning actions.