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Part I. Towards a cognitive theory of communication
Chapter 1. The phenomenon of human communication
Chapter 2. The semiotic approach
Chapter 3. Syntactic, semantic and pragmatic rules
Chapter 4. The limits of the code model
Chapter 5. Grices inferential model
Chapter 6. Levels of meaning
Chapter 7. Relevance Theory
Part II. The role of communication in conflict transformation
Chapter 8. What are conflicts and why do they occur?
Chapter 9. Conflict analysis
Chapter 10. Conflict dynamics
Chapter 11. Conflict transformation
Part III. The communicative constitution of organizations
Chapter 12. Organizations and communication
Chapter 13. Classical theories of organizations
Chapter 14. Systems theory
Chapter 15. Sensemaking
Chapter 16. Emergent organizations
Chapter 17. Objectivity
Chapter 18. Normativity.

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