Management by business process : a managerial perspective of people, process, and technology / José Osvaldo De Sordi.
Sordi, José Osvaldo de.
2023
HD58.87
Available Online

Linked e-resources

Linked Resource Online Access
Concurrent users Unlimited
Authorized users Authorized users
Document Delivery Supplied Can lend chapters, not whole ebooks

Details

Title Management by business process : a managerial perspective of people, process, and technology / José Osvaldo De Sordi.
Author Sordi, José Osvaldo de.
ISBN 9783031116377 (electronic bk.)
3031116372 (electronic bk.)
3031116364
9783031116360
DOI https://doi.org/10.1007/978-3-031-11637-7
Imprint Cham, Switzerland : Palgrave Macmillan, [2023].
Language English
Description 1 online resource
Other Standard Identifiers 10.1007/978-3-031-11637-7 doi
Call Number HD58.87
Dewey Decimal Classification 658.4063
Summary This textbook presents an integrated view of three themes relevant to the operationalization of Management by Business Process (M-B-BP): people, process, and technology. Whereas most Business Process Management (BPM) textbooks focus on software technology issues and ontological standards for the integration of various software layers, this book focuses on the managerial perspective, managerial decisions regarding the configurations of the company's structural variables that are most favorable to the best operationalization and evolution of the M-B-BP approach. Among the structural variables of the scope of managerial choices that support the discussion are: work specialization, work grouping, the chain of command, the extent of control, the decision process, and work formalization. To support businesses managed through an organizational structure oriented by business processes, it is essential that the manager has a set of knowledge, technical skills, and professional demeanor. This text focuses on these aspects, presenting: a) the theoretical foundation, describing the central concepts of the M-B-BP approach; b) the set of necessary techniques from different areas, describing and exemplifying those skills; and c) the required behaviors of managers and employees for structuring, operation, management, and continuous improvement of the organization's business processes. For students of M-B-BP, there are examples and cases that discuss business situations and themes to aid in grasping the material while at the end of the chapters there are reflection questions as well as lists of complementary material (articles, videos, web sites). They will gain an understanding of how to create a culture of improvement. The English translation of this book from its Portuguese original manuscript was done with the help of artificial intelligence (machine translation by the service provider DeepL.com). A subsequent human revision of the content was done by the author. Jose Osvaldo De Sordi is Lecturer/Researcher of the PhD Program in Business Management at Centro Universitario Campo Limpo Paulista (UNIFACCAMP), Brazil and Professor of the Administration course at Federal University of Sao Paulo (UNIFESP), Brazil. He has published 10 books, one of them focused on the Business Process Management.
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Source of Description Description based on print version record.
Available in Other Form ebook version : 9783031116377
Print version: 9783031116360
Linked Resources Online Access
Record Appears in Online Resources > Ebooks
All Resources
Chapter 1 - Introduction to the administrative approach to process management
Chapter 2 - Discerning between functional management and business process management
Chapter 3 - Management by Business Process Technical Vocabulary
Chapter 4 - Ontologies and Techniques for Business Process Specification
Chapter 5 - Approach to Management by Business Process (MBP)
Chapter 6 - Process management and the attractiveness of jobs
Chapter 7 - Technologies in support of management by business processes
Chapter 8 - The role of professionals and the area of management by processes
Chapter 9 - Organization as a business process
Chapter 10 - Impact of the Management by Business Processes in the structural variables of the organization
Chapter 11 - Maturity models for business process analysis
Chapter 12 - Other demands of the business environment that drive the adoption of the MBP approach
Chapter 13 New technologies and new business demands in the MBP context.

Browse Subjects

Show more subjects...

Statistics

from
to
Export