001453159 000__ 04908cam\a2200469\a\4500 001453159 001__ 1453159 001453159 003__ OCoLC 001453159 005__ 20230314003337.0 001453159 006__ m\\\\\o\\d\\\\\\\\ 001453159 007__ cr\un\nnnunnun 001453159 008__ 221031s2023\\\\sz\\\\\\o\\\\\000\0\eng\d 001453159 020__ $$a9783031116377$$q(electronic bk.) 001453159 020__ $$a3031116372$$q(electronic bk.) 001453159 020__ $$z3031116364 001453159 020__ $$z9783031116360 001453159 0247_ $$a10.1007/978-3-031-11637-7$$2doi 001453159 035__ $$aSP(OCoLC)1349309903 001453159 040__ $$aYDX$$beng$$cYDX$$dGW5XE$$dOCLCF 001453159 049__ $$aISEA 001453159 050_4 $$aHD58.87 001453159 08204 $$a658.4063$$223/eng/20221103 001453159 1001_ $$aSordi, José Osvaldo de. 001453159 24510 $$aManagement by business process :$$ba managerial perspective of people, process, and technology /$$cJosé Osvaldo De Sordi. 001453159 260__ $$aCham, Switzerland :$$bPalgrave Macmillan,$$c[2023]. 001453159 300__ $$a1 online resource 001453159 504__ $$aIncludes bibliographical references and index. 001453159 5050_ $$aChapter 1 - Introduction to the administrative approach to process management -- Chapter 2 - Discerning between functional management and business process management -- Chapter 3 - Management by Business Process Technical Vocabulary -- Chapter 4 - Ontologies and Techniques for Business Process Specification -- Chapter 5 - Approach to Management by Business Process (MBP) -- Chapter 6 - Process management and the attractiveness of jobs -- Chapter 7 - Technologies in support of management by business processes -- Chapter 8 - The role of professionals and the area of management by processes -- Chapter 9 - Organization as a business process -- Chapter 10 - Impact of the Management by Business Processes in the structural variables of the organization -- Chapter 11 - Maturity models for business process analysis -- Chapter 12 - Other demands of the business environment that drive the adoption of the MBP approach -- Chapter 13 New technologies and new business demands in the MBP context. 001453159 506__ $$aAccess limited to authorized users. 001453159 520__ $$aThis textbook presents an integrated view of three themes relevant to the operationalization of Management by Business Process (M-B-BP): people, process, and technology. Whereas most Business Process Management (BPM) textbooks focus on software technology issues and ontological standards for the integration of various software layers, this book focuses on the managerial perspective, managerial decisions regarding the configurations of the company's structural variables that are most favorable to the best operationalization and evolution of the M-B-BP approach. Among the structural variables of the scope of managerial choices that support the discussion are: work specialization, work grouping, the chain of command, the extent of control, the decision process, and work formalization. To support businesses managed through an organizational structure oriented by business processes, it is essential that the manager has a set of knowledge, technical skills, and professional demeanor. This text focuses on these aspects, presenting: a) the theoretical foundation, describing the central concepts of the M-B-BP approach; b) the set of necessary techniques from different areas, describing and exemplifying those skills; and c) the required behaviors of managers and employees for structuring, operation, management, and continuous improvement of the organization's business processes. For students of M-B-BP, there are examples and cases that discuss business situations and themes to aid in grasping the material while at the end of the chapters there are reflection questions as well as lists of complementary material (articles, videos, web sites). They will gain an understanding of how to create a culture of improvement. The English translation of this book from its Portuguese original manuscript was done with the help of artificial intelligence (machine translation by the service provider DeepL.com). A subsequent human revision of the content was done by the author. Jose Osvaldo De Sordi is Lecturer/Researcher of the PhD Program in Business Management at Centro Universitario Campo Limpo Paulista (UNIFACCAMP), Brazil and Professor of the Administration course at Federal University of Sao Paulo (UNIFESP), Brazil. He has published 10 books, one of them focused on the Business Process Management. 001453159 588__ $$aDescription based on print version record. 001453159 650_0 $$aReengineering (Management) 001453159 650_0 $$aIndustrial management. 001453159 650_0 $$aBusiness planning. 001453159 655_0 $$aElectronic books. 001453159 77608 $$iebook version :$$z9783031116377 001453159 77608 $$iPrint version: $$z3031116364$$z9783031116360$$w(OCoLC)1330690025 001453159 852__ $$bebk 001453159 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-031-11637-7$$zOnline Access$$91397441.1 001453159 909CO $$ooai:library.usi.edu:1453159$$pGLOBAL_SET 001453159 980__ $$aBIB 001453159 980__ $$aEBOOK 001453159 982__ $$aEbook 001453159 983__ $$aOnline 001453159 994__ $$a92$$bISE