001453368 000__ 06974cam\a2200529\i\4500 001453368 001__ 1453368 001453368 003__ OCoLC 001453368 005__ 20230314003347.0 001453368 006__ m\\\\\o\\d\\\\\\\\ 001453368 007__ cr\cn\nnnunnun 001453368 008__ 221126s2022\\\\caua\\\\o\\\\\000\0\eng\d 001453368 019__ $$a1351611071 001453368 020__ $$a9781484287286$$q(electronic bk.) 001453368 020__ $$a1484287282$$q(electronic bk.) 001453368 020__ $$z1484287274 001453368 020__ $$z9781484287279 001453368 0247_ $$a10.1007/978-1-4842-8728-6$$2doi 001453368 035__ $$aSP(OCoLC)1351749690 001453368 040__ $$aEBLCP$$beng$$erda$$epn$$cEBLCP$$dORMDA$$dEBLCP$$dGW5XE$$dOCLCF$$dYDX$$dUKAHL$$dOCLCQ 001453368 049__ $$aISEA 001453368 050_4 $$aQA76.76.M52 001453368 08204 $$a005.4/32$$223/eng/20221129 001453368 1001_ $$aHalsey, Mike,$$eauthor. 001453368 24510 $$aTroubleshooting and supporting Windows 11 :$$bcreating robust, reliable, sustainable, and secure systems /$$cMike Halsey. 001453368 264_1 $$aBerkeley, CA :$$bApress L. P.,$$c2022. 001453368 300__ $$a1 online resource (xxi, 690 pages) :$$billustrations 001453368 336__ $$atext$$btxt$$2rdacontent 001453368 337__ $$acomputer$$bc$$2rdamedia 001453368 338__ $$aonline resource$$bcr$$2rdacarrier 001453368 500__ $$aDescription based upon print version of record. 001453368 5050_ $$aIntro -- Table of Contents -- About the Author -- Introduction -- Part I: Troubleshooting Fundamentals -- Chapter 1: Introducing Troubleshooting in Windows 11 -- How Windows 11 Came About -- How Windows 11 Differs from Windows 10 -- How Windows 11 Will Change During Its Life -- Where Will All the Little Applets Go? -- Windows 11 Editions -- Windows 11 Update Channels -- Windows 11 Home -- Windows 11 Pro (Stand-Alone PC) -- Windows 11 Pro and Enterprise -- Windows 11 LTSC -- Windows 11 IoT Editions -- Windows 11 Lifecycle -- Useful Windows 11 Features -- Snap Layouts -- Quick Settings 001453368 5058_ $$aThe Windows Insider Program -- How to Use This Book -- Linux on Windows -- The Fundamentals of Providing High-Quality Support -- Summary -- Chapter 2: Tools and Utilities Used Throughout This Book -- Settings -- Control Panel -- Windows Security -- Windows Tools -- Windows Terminal -- Windows Subsystem for Linux -- Recovery Console -- Command Prompt -- Microsoft Sysinternals Suite -- Other Third-Party Tools -- Support Websites -- Hardware Driver and Support Websites -- Cloud and Online Service Status Websites -- Summary -- Chapter 3: Building a Robust and Secure PC Ecosystem 001453368 5058_ $$aUnderstanding System Restore -- Configuring System Restore -- Configuring System Restore Using Scripting -- Restoring System Restore Backups -- The USB Recovery Drive -- USB Drives and Fast Boot -- Creating a USB Recovery Drive -- File Backup and Restore -- Group Policy -- Displaying Detailed Status Messages -- Hide Specific Control Panel Items -- Configure Remote Desktop Access -- Block Inbound Connections for Public Networks -- Enable Firewall Logging -- Disable Removable Storage -- Troubleshooting and Diagnostics -- Deactivate AutoPlay -- Managing Event Logging and Error Reporting 001453368 5058_ $$aAdditional Group Policy Settings -- Local Security Policy -- Biometrics and Two-Factor Authentication -- The Windows Security Center -- Virus and Threat Protection -- Excluded Items -- Controlled Folder Access -- Reputation-Based Protection -- Exploit Protection -- Device Security -- Protection History -- The Windows Advanced Firewall -- Troubleshooting and Repairing the Windows Firewall -- Summary -- Chapter 4: Configuring Windows 11 -- Using Group Policy to Manage Configuration and Settings -- Hiding Settings -- Hiding Control Panel Items and Windows Tools 001453368 5058_ $$aUsing the Registry to Restrict Windows Tools Access -- Managing Programs and Apps -- Managing User Accounts -- Local vs. Roaming -- User Environment Variables -- Moving the Shell User Folders -- Managing Home and Hybrid Workers -- Creating Sustainable PC Systems -- Summary -- Chapter 5: Training Local and Remote PC Users -- Understanding User Diversity -- Teaching Fundamentals -- No KISSing -- Assessment and Evaluation -- Don't Get Too Technical -- Ask Questions with Yes or No Answers -- Establishing Effective IT Training -- Lesson Planning -- Using Mixed Peer Group Learning -- Mixing Activities 001453368 506__ $$aAccess limited to authorized users. 001453368 520__ $$aDiagnose, troubleshoot and repair any type of problems on your PC from startup and file access to cloud services and the issues caused by hybrid-work. This book contains everything you need to know to keep PC systems running optimally, and to repair problems quickly and efficiently. This book provides a deep dive into the Windows OS, detailing what everything is, and how it works. You will learn about the in-built, additional, and third-party tools and utilities you can use to create reliable, robust and secure PC systems. Further, you will learn how to configure Windows 11 so as to avoid problems occurring, and how to support every type of end user, working from home, or in any part of the world, speaking any language, and taking into account other factors such as ability or personal barriers. You will discover the support tools and support ecosystem you can use to create and manage effective support tracking and remote access. You will discover how to get detailed events and reliability information, and how to manage update channels. You will deep dive into Windows 11 operating system and folder structure and learn app and software troubleshooting, process and service troubleshooting, network and internet troubleshooting and hardware and peripherals troubleshooting. Finally, you will learn more advanced troubleshooting techniques like security and encryption troubleshooting and using PowerShell scripting to repair problems. Further, you will also learn how to manually remove malware and ransomware, registry troubleshooting and startup and repair troubleshooting. By the end, you will know how to troubleshoot complex problems and diagnose hardware problems in a PC. You will be able to troubleshoot and repair any type of problem on a Windows 11 PC. What Will You Learn How to support home and hybrid-workers using their own PCs Using scripting and PowerShell to troubleshoot and repair systems Managing networking and internet access to minimize downtime Managing installation and troubleshoot for updates and patches Who Is This Book For IT Pros and system administrators who have to maintain small or large networks of connected PCs locally at their organization, or with hybrid workers. 001453368 63000 $$aMicrosoft Windows (Computer file) 001453368 650_0 $$aOperating systems (Computers)$$xManagement. 001453368 655_0 $$aElectronic books. 001453368 77608 $$iPrint version:$$aHalsey, Mike$$tTroubleshooting and Supporting Windows 11$$dBerkeley, CA : Apress L. P.,c2022$$z9781484287279 001453368 852__ $$bebk 001453368 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-1-4842-8728-6$$zOnline Access$$91397441.1 001453368 909CO $$ooai:library.usi.edu:1453368$$pGLOBAL_SET 001453368 980__ $$aBIB 001453368 980__ $$aEBOOK 001453368 982__ $$aEbook 001453368 983__ $$aOnline 001453368 994__ $$a92$$bISE