Leadership and management in healthcare : a guide for medical and dental practitioners / Stefan Abela.

Part 1: The management, structure and function of the Na-tional Health Service
1. The structure of the NHS in England
2. Quality, efficiency and value in the NHS
3. Evidence-based practice in the NHS
4. Healthcare Regulation in the United Kingdom
5. Staffing in the NHS
6. Ethical practice and Medico-legal themes in the NHS
7. Clinical effectiveness and clinical audit
8. Trainee performance and assessment in the NHS
9. Clinical risk management in the NHS
10. Data protection and freedom of information
. Part B: Management scenarios
11. Management of an underperforming allied health professional
12. Management of an injury sustained at work
13. Management of clinical incidents at work
14. Justifying existing levels of care
15. Management of a suspected victim of physical abuse
16. Management of a breach of data confidentiality
17. Management of a formal complaint
18. Management of a contaminated needlestick injury
19. Management of staff with repeated episodes of absenteeism
20. Management of a new business case
21. Management of a conflict between personal and work confidential information
22. Management of a non-compliant trainee
23. Management of recruiting new junior trainees
24. Management of suspected fraud in your department
25. Management of violence and aggression at work
26. Management of Health Tourism in your department
27. Management of colleagues affected by stress at work
28. Management of inappropriate use of social media
29. Appendix 1
30. List of commonly asked Acts and Legislations
31. Appendix 2
32. Appendix 3.