Intro
Preface
Organization
Conference General Chairs
Conference Organizing Chair
Program Committee Chair
Publication Committee Chairs
Conference Tracks Chairs
Members of Scientific Committee
Publicity and Public Relations Committee
Finance Chair
Contents
Management Information Systems
Keys to Successful Product and Process Innovation Through Soft TQM: An ANN Approach
1 Introduction
2 Theoretical Background and Literature Review
2.1 DC, Soft TQM Practices, PD, and PC
3 Research Model Development
3.1 TMC, PD, and PC
3.2 EM, PD, and PC

3.3 TR, PD, and PC
3.4 IN, PD, and PC
3.5 TE, PD, and PC
4 Methodology
4.1 Sampling Method and Data Collection
4.2 Operationalization of Research Instruments
5 Data Analysis
5.1 Sampling Method and Data Collection
5.2 Artificial Neural Networks (ANN) Results
6 Discussion
7 Implications, Limitations, Future Works, and Conclusions
References
Big Data Techniques and Internal Control: Evidence from Egypt
1 Introduction
2 Literature Review
3 Methodology
4 Results and Discussion
5 Conclusion
References

What is Stopping You from Using Mobile Payment in Oman?
1 Introduction
2 Literature Review
2.1 Theory of Planned Behaviour (TPB)
2.2 Mobile Technology Acceptance Model (MTAM)
3 Hypotheses Development
3.1 Perceived Value (PV)
3.2 Digital Social Media (DSM)
3.3 Facilitation Condition (FC)
3.4 Technical Feasibilities (TF)
3.5 Mobile Perceived Trust (MPT)
3.6 Mobile Usefulness (MU)
3.7 Mobile Ease of Use (MEoU)
3.8 Mobile Perceived Security Risk (MPSR)
3.9 Attitude (ATT)
3.10 Subjective Norms (SN)
3.11 Perceived Control Behaviour (PCB)

3.12 Mobile Payment Use Intention (IU)
4 Methodology
4.1 Demographic Profile
4.2 Measurement Model Assessment
4.3 Structural Model Assessment
5 Conclusion and Discussion
References
How Does User-Generated Content Affect Users' Obsessive Use of Lifestyle-Sharing Mobile Social Networking Site?
1 Introduction
2 Literature Review
2.1 Studies in Social Networking Sites
2.2 Consumers' Decision-Making Process
2.3 Obsessive Technology Use
3 Hypotheses Development
3.1 Perceptions of Platform's Content
3.2 Perceived Value of Lifestyle-Sharing Platform

3.3 Positive Affects
3.4 Research Framework
4 Methodology
4.1 Research Instrument
4.2 Data Collection and Respondent Profile
5 Data Analysis
5.1 Statistical Analysis
5.2 Normality Test
5.3 Assessing Reflective Constructs
5.4 Assessing Formative Constructs
5.5 Assessing the Structural Model
5.6 Effect Size and Predictive Relevance
6 Discussion
References
Adoption of DeLone and McLean's Model of Information System Success to Explore Customers' Repurchase Intention in a Chinese Cross-Border E-commerce Platform
1 Introduction
2 Literature Review