001454916 000__ 04612cam\a22005417i\4500
001454916 001__ 1454916
001454916 003__ OCoLC
001454916 005__ 20230314003234.0
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001454916 008__ 230301s2023\\\\nyua\\\\o\\\\\001\0\eng\d
001454916 019__ $$a1371474820
001454916 020__ $$a9781484291863$$q(electronic bk.)
001454916 020__ $$a1484291867$$q(electronic bk.)
001454916 020__ $$z1484291859
001454916 020__ $$z9781484291856
001454916 0247_ $$a10.1007/978-1-4842-9186-3$$2doi
001454916 035__ $$aSP(OCoLC)1371414061
001454916 040__ $$aORMDA$$beng$$erda$$epn$$cORMDA$$dGW5XE$$dEBLCP$$dYDX$$dN$T
001454916 049__ $$aISEA
001454916 050_4 $$aHD58.8$$b.G45 2023
001454916 08204 $$a658.4/06$$223/eng/20230301
001454916 1001_ $$aGhibril, Mark,$$eauthor.
001454916 24510 $$aEmployee-centric IT :$$badvancing the digital era through extraordinary IT experience /$$cMark Ghibril.
001454916 2463_ $$aEmployee-centric information technology
001454916 24630 $$aAdvancing the digital era through extraordinary IT experience
001454916 2463_ $$aAdvancing the digital era through extraordinary information technology experience
001454916 250__ $$a[First edition].
001454916 264_1 $$aNew York, NY :$$bApress,$$c[2023]
001454916 300__ $$a1 online resource (138 pages) :$$billustrations
001454916 336__ $$atext$$btxt$$2rdacontent
001454916 337__ $$acomputer$$bc$$2rdamedia
001454916 338__ $$aonline resource$$bcr$$2rdacarrier
001454916 500__ $$aIncludes index.
001454916 5050_ $$aPart 1: The Need for Employee Centric IT -- Chapter 1: From Technology Centric to Employee Centric IT -- Chapter 2: Employee Experience and its core pillar Employee Centric IT -- Part 2: Winning Employees Hearts -- Chapter 3: Winning the Engagement -- Chapter 4: Winning the Support -- Chapter 5: Winning the Culture -- Part 3: Winning Employees Minds -- Chapter 6: Winning the Operations -- Chapter 7: Winning the Transformation -- Chapter 8: Winning the Innovation -- Part 4: Winning your IT Team -- Chapter 9: Winning the IT Teams Structure -- Chapter 10: Winning the IT Teams processes -- Chapter 11: Winning the IT Talent and Culture -- Part 5: Evangelizing Employee Centric IT in Your Organization -- Chapter 12: Implementing & Scaling Employee Centric IT for your Company -- Conclusion: There is no end in Sight.
001454916 506__ $$aAccess limited to authorized users.
001454916 520__ $$aGlobal surveys from McKinsey, BCG, Gartner, and others show that less than 30% of digital transformation programs succeed in their missions to improve a company's performance and employee productivity. This is due to the fact that IT efforts within the company do not center around the employee. This book will provide concrete steps to allow both IT professionals and business leaders to transform the way they deliver IT to employees - with the employee (the human) centered in their transformation. The concepts, models, checklists, and playbook you'll review are based on the author's many years of experience, lessons learned, and proven outcomes. IT organizations want to improve their employee experience but don't know how and this is the "must have" book for those who don't know where to start. More than two-thirds of today's jobs require good digital and IT skills from employees. The expectations of management, who invest in these big digital transformations, is that the employees will become more productive, effective and help the bottom line. However, this can only happen through active and proactive change of IT operations and transformations that center the employee, rather than technology or senior management. This book reveals the benefit of moving towards an approach where employees gain technology aptitude, are up for technology change, and are willing to learn more for their benefit and even provide feedback on ways to improve these tools, trainings and support. You'll see how  employee engagement and experience research, concepts, and implementations are growing rapidly across many organizations and taking a key role in their global strategies. Employee-centric IT will transform employees to own their digital literacy and development, and this in turn reduces or even eliminates the shadow IT need and allows the organization to drive and implement successful digital transformation.
001454916 650_0 $$aOrganizational change.
001454916 650_0 $$aComputer literacy.
001454916 650_0 $$aEmployees$$xTraining of.
001454916 650_0 $$aBusiness$$xTechnological innovations.
001454916 655_0 $$aElectronic books.
001454916 852__ $$bebk
001454916 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-1-4842-9186-3$$zOnline Access$$91397441.1
001454916 909CO $$ooai:library.usi.edu:1454916$$pGLOBAL_SET
001454916 980__ $$aBIB
001454916 980__ $$aEBOOK
001454916 982__ $$aEbook
001454916 983__ $$aOnline
001454916 994__ $$a92$$bISE