Cover
Halftitle
Title
Copyright
Description
Contents
Testimonials
Preface
Acknowledgments
Introduction
Chapter 1: How Knowledge Management Helped Change NASA's Culture
Chapter 2: Why Sharing Knowledge Is Critical: Some Historical Perspectives
Chapter 3: What Is Lean Knowledge Management?
Chapter 4: Essential Steps to Implement a Knowledge Management Program in Your Organization
Chapter 5: Developing a KM Program Office
Chapter 6: Gathering and Sharing Knowledge
Chapter 7: Problems You Will Encounter
Chapter 8: Lean Knowledge Management: Areas for Growth
Chapter 9: What KM Can't Do
Afterword
Appendix A: Suggested Lessons Learned Input Form With Example
Appendix B: The Concorde Accident: A Case Study
About the Author
Index
Adpage
Backcover.