Trust in Transition : Navigating Organizational Change.

Intro
Title Page
Copyright
Contents
Acknowledgments
Part I: Organizations Change
Introduction
Part II: Change Model
Chapter 1: The Classic Barrier Model
Chapter 2: A Better Way
Chapter 3: Consider All Stakeholders
Chapter 4: The Impact of Size
Part III: Tips for the Process
Chapter 5: Avoid Isolation During the Process
Chapter 6: Due Diligence
Chapter 7: Negotiation
Chapter 8: Announcing the Merger
Chapter 9: The Key Role of Human Resources
Chapter 10: Managing the Impact
Chapter 11: Keeping the Right People
Chapter 12: Systems View
Part IV: Integration Tips
Chapter 13: Building Culture in Transition
Chapter 14: Living the Values
Chapter 15: Integrating Two Cultures
Chapter 16: Process Design Phases of Transition
Chapter 17: Focus on the Big Picture
Chapter 18: Clone Yourself
Chapter 19: Support Frontline Supervision
Chapter 20: Trust and Motivation
Chapter 21: Accountability
Part V: The Games People Play
Chapter 22: Narcissistic Bosses
Chapter 23: Bullies
Chapter 24: Passive Aggressive People
Chapter 25: People in Denial
Chapter 26: Wheeler Dealers
Chapter 27: Gossip Mongers
Part VI: Wrap Up
Chapter 28: Final Considerations
Appendix: Key Points
Readiness Evaluation
References
About the Author
Index
Back Cover.